Theme Problem - Post ID 87965

User 348263 Photo


Registered User
19 posts

I am trying to use the theme t30 scd default. I love the looks of the them however I have a couple of problems.

1st problem is all my pictures are blurry. It has to be the theme because when I use the classical jazz theme they are clear as a bell.

2nd problem is the picture does not show up enlarged when clicked on it. The screen goes black but there in no picture. This function works fine when I use the classical jazz theme.

My website to see it is at dalespuzzles.com/demo
User 541889 Photo


Registered User
104 posts

Dale,

When I click on your pictures I'm not getting the enlarged versions. I'm guessing if you remove the web content, then re-upload all may be sorted. In addition what version of the cart are you running ?

Ian
www.kwayzekatz.co.uk <--- Site developed using CoffeeCup Software: Shopping Cart Creator, Web Form Builder, Photo Gallery, RSS News Flash, Flash FireStarter, Web Video Player, Flash Menu Builder, Shopping Cart Designer
User 348263 Photo


Registered User
19 posts

I am running 3.5 and the theme i am using is a new one.
User 541889 Photo


Registered User
104 posts

Thank you. Did you download the latest versions of the themes ? Also, have you tried removing the content from your web host and uploading again ?
www.kwayzekatz.co.uk <--- Site developed using CoffeeCup Software: Shopping Cart Creator, Web Form Builder, Photo Gallery, RSS News Flash, Flash FireStarter, Web Video Player, Flash Menu Builder, Shopping Cart Designer
User 541889 Photo


Registered User
104 posts

I'm sure Scott will be along soon to sort your issue. The good people at CoffeeCup do seem to be very customer focused. :)
www.kwayzekatz.co.uk <--- Site developed using CoffeeCup Software: Shopping Cart Creator, Web Form Builder, Photo Gallery, RSS News Flash, Flash FireStarter, Web Video Player, Flash Menu Builder, Shopping Cart Designer
User 348263 Photo


Registered User
19 posts

Ian Hunter wrote:
Thank you. Did you download the latest versions of the themes ? Also, have you tried removing the content from your web host and uploading again ?


Yes and Yes..... Its seems the problem is with the new themes and not the old ones. Not really sure why that is.
User 103173 Photo


VP of Software Development
0 posts

Dale,

It looks like not all of the files have been uploaded to your server. I also think you are using an older version of the software and themes. Please go to the Help Menu > Check for updates and see if you have the latest version installed.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 348263 Photo


Registered User
19 posts

Scott it tells me i am updated. I have version 3.5 build 2357
User 103173 Photo


VP of Software Development
0 posts

Dale where did you get that theme from? Was this something you made?
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.

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