Taxes Not Calculating - Post ID 110753

User 706156 Photo


Registered User
24 posts

Thanks to all the great people on this forum. . . I think I've just about got it.

The only problem I'm facing now is that the taxes are not calculating. I realize that you actually have to upload the shopping cart, which I've done, and actually do the "add to cart" and go to checkout. BUT -- even when I do that the taxes are not showing.

Here is the page: www.probookcoverdesign.com/shop

Any help would be greatly appreciated.

Also, I'd like to add a link to a "word" in the verbage on the shop home page. How can I do that without showing the link itself -- is there a way.????
User 2641572 Photo


Registered User
1,245 posts

I know its probably stating the obvious, but if your taxes aren't showing, then you haven't got them set up correctly.

You need to give as much detail as you can when posting on the forums Sandy, so people can give you a more helpful response.
User 103173 Photo


VP of Software Development
0 posts

For each product, did you assign it to the proper tax category under the Basic Info tab?
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User 706156 Photo


Registered User
24 posts

I happened to be cruising the forum and found someone else with the same problem. I followed the PDF of how to set up the taxes, but it, as stated in the other post, it doesn't mention having to setup the "options" part in the Basic info... once I did that and assigned it to the correct category, it worked. I think it's all a go now....

Thanks so much to everyone who helped... You guys are great... and so it the software. I have gained two more clients from it.
User 2060193 Photo


Registered User
1 post

Thank you so much for posting this answer. I was going crazy trying to get my taxes to calculate and completely missed the option in Basic Info.

FYI Support Team: this seems to be a problem, maybe irregular, but please know this answer. I've talked to two of your support staff and neither gave me this answer. After weeks of being really pissed off, I can finally go live with my site.

Thanks!

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