Hello,
Updating the quantity of an item in the shopping cart is not working. The quantity changes back to "1". However, I can delete an item from the cart.
Thanks
Shopping Cart is not updating...
BF
Registered User
27 posts
Woody
Ambassador
208 posts
Duplicated the issue here:
http://www.bostoninternet.co.uk/ccshop/
Update quantity not working
If I go back to the store front and buy the item again, the number bought does increment.
If I purchase 3 items of the same product and change this to 2 in the checkout, it returns 1 item to be bought.
http://www.bostoninternet.co.uk/ccshop/
Update quantity not working
If I go back to the store front and buy the item again, the number bought does increment.
If I purchase 3 items of the same product and change this to 2 in the checkout, it returns 1 item to be bought.
"Second class fairway is better than first class rough!"
Scott Swedorski
VP of Software Development
0 posts
Thank you guys for pointing this out. I have confirmed this issue. This is caused by setting your default quantity to 1. A fix for right now is to change the items property and allow the buyer to choose. I will get this to our programmers to look into a possible fix.
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David Hogan
Registered User
15 posts
That change allows one to go back and "add to cart" again to increment the quantity in the cart, but if you type in a quantity and click "Update cart" the quantity gets reset back to 1.
Scott Swedorski
VP of Software Development
0 posts
This issue has been fixed and we hope to roll out an update tomorrow.
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Sheila Daminski
Registered User
2 posts
Has this been fixed? I just reinstalled the newest build 3.1 and users cannot update quantities in shopping cart. You get an error message of:
Quantity can only be: 1.
Quantity can only be: 1.
Scott Swedorski
VP of Software Development
0 posts
If you have your default quantity set to 1, that is the error you will see in your cart if you try and change it. If you want the user to select a higher quantity, change the option to "let buyer choose".
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
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