New to shopping cart software, be...

User 1545738 Photo


Trial User
1 post

Hi All,

I'm a bit stuck at the moment... I'm testing the software to see if I it will be what I need for my online catalog. Anyway, I'm with GoDaddy.com, and when I attempt to FTP my shop to my server, I get this error:

An error while uploading: authnetrelay.php

What does this mean??

Thanks! :D
Lynn
User 103173 Photo


VP of Software Development
0 posts

It sounds like you maybe uploading to the wrong directory on your server and our software does not have write access to that location. Double check that you have used the correct "Remote Folder" under the "Server" icon. Typically what goes in here is something like /public_html/shop or /shop Refer to your hosting account setup e-mail for the proper directory.

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