Misleading? I think it is - Page 2

User 364143 Photo


Guest
5,410 posts

:P
CoffeeCup... Yeah, they are the best!
User 28851 Photo


Registered User
9 posts

Well Hmmm. That is all fine and dandy except for the fact you can't always finish a project in 7 days or less. I don't get to spend 8 hours a day at my computer like many seem to. It also seem there is another option that could be done. Instead of only running the upgrade to pro once make it an on going thing. Give people 60 or 90 days to upgrade for the price difference. Seems like a fair thing

I don't recall seeing anything anywhere in the description of the SCC Basic program saying that it does weight based shipping at all.
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Try reading what I stated again. If it allows you to enter the weights then it would stand to reason it could be used for something other than just a nice thing to look at. Not everyone can be a programmer. Some of us use common sense which doesn't seen to alway apply to software such as this.
Lost and Confused....................again.
User 103173 Photo


VP of Software Development
0 posts

60-90 days to evaluate software? Holy Mackerel DJ! :cool:

If you go to our website, you can clearly see a comparison chart of the two programs at On that chart it says "Set up weight-based shipping with the easy-to-use shipping module" You will see that this option is only available in the Pro version, not the Basic.

Also, 7 usage days is a very long time to test a program. Any longer then that and we may as well give it away for free. ;)
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User 38401 Photo


Senior Advisor
10,951 posts

Well the way I see it is evaluations are just that, "evaluations" of the software. It's not meant to allow you to complete an entire project (although most software by CC does give you 30 days which is more than enough time for many projects). It's meant for you to play around with it to see how it all works. It's meant for you to be able to setup a small shop in this case, to see how it all goes together. This can be done in a matter of hours and less than a couple days to setup a test shop. Then from there 7 days is more than enough time to check out all the features available.

It's an evaluation period, nothing more or less.
User 25793 Photo


Registered User
29 posts

Blimey..... Maybe next time I look for employment I will say...

"Don't pay me for 60 days... I will work for free.. and if you don't like me.. you can let me go"

Yeah right !!!!!
Denial is much more than a river ;)

http://www.shop.dronfieldcomputers.co.uk
User 92156 Photo


Registered User
272 posts

I can't recall any software that I've trialled giving me up to 60 days (14 to 30 days is what I've usually been given and the software is often not fully-featured as well).

Out of the software I've trialled, CC is by far the most generous software supplier to deal with.
User 28851 Photo


Registered User
9 posts

Oh lord no. I am not talking about a 60 trial. I am talking about if you purchase a piece of software and want to upgrade to the pro version. Allow 60 or 90 days to upgrade that software. You have ran that as a special in the past. Key words here are "software you have purchased ONLY". The 7 day free trial is a great idea. I am not knocking that at all. In fact I don't know of many places that actually have working software you can use for 7 days. Most of the ones I have seen give you very restricted use on their free trials. Hopefully this clears up what I meant. Please reread my post. I wasn't asking for a 60 to 90 eval. I was asking for the chance to upgrade to the pro version if and only if you have purchased the reg version within the last 60 or 90 days. We would still be required to pay the different or possibly make it $10 over the difference. I still think that would be fair as apposed to having to buy a $130 or so software when you already have the lower version.

I am at a loss how anyone got the idea I was asking for a free 60 to 90 days trial version. Try reading it again.
Lost and Confused....................again.
User 103173 Photo


VP of Software Development
0 posts

The only thing there is we offer trail versions of the basic and pro versions to give you a chance to test both before you buy. Having an "upgrade" doesn't make sense because they really are two different and distinct programs. If you make shops for clients, some may want the features found in the basic version and others may want things found in the pro.

Glad to hear you didn't want a 60 day trial. That was spooky... ;)
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User 38401 Photo


Senior Advisor
10,951 posts

I misinterpretted that as trial too lol, sorry bout that DJ. As for the upgrading, yeah they did offer it in the past but mostly that was for a short period after the Pro version was released and was offered only to those that had already purchased the pro version at release time (barring a few exceptions that even a few people in the forums asked for it and got it after purchasing the basic even after pro was released just cuz CC was feeling generous I suppose hehe). Anyways the main reason it was brought out as an upgrade was because ... well those of us that owned the Basic didn't have a Pro version (nor even an semblance there would be one when we first bought it, before the Pro version was ever mentioned on the forums). We didn't have a choice so couldn't trial anything other than the Basic.

Now with them both being released, any new people that want to purchase have a choice and can trial both to be sure which one they want to use before buying. Everyone that used the Basic was sent an email to give them the opportunity for the upgrade, so hopefully everyone that was planning to upgrade did so. Hope that helps explain a bit more on why it was offered before and isn't now :)
User 28851 Photo


Registered User
9 posts

I wasn't aware the two programs were that different either. Not being a programmer and new to this website building and really new at this shop building I thought the difference was just more options with the pro. Similar to going from Windows 7 Home to Windows 7 Pro. You already have all the features in your software but you can't use them until you upgrade. Part of what made me think this was I read (some where) on the forums that you can transfer the info from the SCC to the Pro. I even think it listed the steps to do that. Well crap. Looks like I have a bunch more work ahead of me now. I have entered the shipping weights and cost on the paypal site. Now if I get the Pro I have to enter all that same info there. GRRRRRRR Calgone take me away !!!!!

I still like the idea of a discount for purchasing the Pro if you have already purchased the SSC. *hint hint* ;):D
Lost and Confused....................again.

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