Installation Error: "Error Creating...

User 209570 Photo


Registered User
2 posts

I purchased Shopping Cart Creator yesterday. I tried to install it but nearing end installation is interrupted by error message, "Error Creating Directory." Retry does not work. Ignore leads to "Warning" indicating "Problem running post-install step. Installation may not complete correctly. Gallery couldn't be copied to destination folder." When I launch program, I get "Themes error": "Themes folder doesn't exist, please select your themes path." Where would that be? I would appreciate your assistance. I've never had installation problems with other CoffeeCup programs. Thank you.
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User 38401 Photo


Senior Advisor
10,951 posts

Hiya Lawtunes,

I would suggest opening a support ticket to get assistance for this. You can reach your support room through this link:
http://www.coffeecup.com/help/myroom/

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