I have a Merchant Account Username and transaction key but on my payment page it is not allowing me to enter the information. Any help will be appreciated..
Thanks
Bill Sharkey
Ambassador
67 posts
Scott Swedorski
VP of Software Development
0 posts
What do you mean by "my payment page it is not allowing me to enter the information"?
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Bill Sharkey
Ambassador
67 posts
Sorry about the description. In my shop settings when I go to the payment tab and it defaults to my PayPal settings and when I try to enter the information in Payment Options Payment Provider for Authorize. net it will not allow me to enter the Merchant Account Username and Transaction Key which I have with Authorize.net The only thing active is the check box for enable Authorize.net which takes me to CC http://coffeecup.com/shopping-cart
tassietiger
Registered User
1,392 posts
Bill have you purchased and installed the Authorise.net module?
I know you believe you understand what you think I said...but I am not sure you realize that what you heard is not exactly what I meant.
Scott Swedorski
VP of Software Development
0 posts
That sounds like you have not actually installed the Authorize.net module yet.
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Bill Sharkey
Ambassador
67 posts
Sorry for not making myself clear on this question. My site is The Blacklight Shop I have had Authorize.net as a payment processor for probably five years or more as also PayPal. What I am trying to do is enter my Authorize.net Merchant username and transaction key in the payment processor. I am not looking to purchase a module.
tassietiger
Registered User
1,392 posts
Bill you will need to purchase the authorise.net module so you can use that option on the present version of SCC. It won't work unless you have that module installed.
I think Scott said in another thread that it will come with SCC Pro.
I think Scott said in another thread that it will come with SCC Pro.
I know you believe you understand what you think I said...but I am not sure you realize that what you heard is not exactly what I meant.
Scott Swedorski
VP of Software Development
0 posts
Bill Sharkey wrote:
Sorry for not making myself clear on this question. My site is The Blacklight Shop I have had Authorize.net as a payment processor for probably five years or more as also PayPal. What I am trying to do is enter my Authorize.net Merchant username and transaction key in the payment processor. I am not looking to purchase a module.
Sorry for not making myself clear on this question. My site is The Blacklight Shop I have had Authorize.net as a payment processor for probably five years or more as also PayPal. What I am trying to do is enter my Authorize.net Merchant username and transaction key in the payment processor. I am not looking to purchase a module.
Have you contacted Authorize.net then for help? Sounds like you are having an issue with their online service.
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Bill Sharkey
Ambassador
67 posts
Scott my issue is not with Authorize.net We get orders every day with payment through Authorize.net. My issue is with the payment setting being grayed out where I cannot enter my Authorize.net information
Scott Swedorski
VP of Software Development
0 posts
Bill Sharkey wrote:
Scott my issue is not with Authorize.net We get orders every day with payment through Authorize.net. My issue is with the payment setting being grayed out where I cannot enter my Authorize.net information
Scott my issue is not with Authorize.net We get orders every day with payment through Authorize.net. My issue is with the payment setting being grayed out where I cannot enter my Authorize.net information
That would then mean you have not installed the Authorize.net module..
I looked at all your orders and I don't even show you have purchased it yet.
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