SCD pro won't install - Post ID 168748

Oct 17th, 2011 at 08:36 AM
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Phoenix
Registered User
131 posts

I just download and install the Shopping Cart Creator Pro 3.9 and now I am trying to install the Shopping Cart Designer Pro 3.9 but I get this message and it won't install.

The version of Shopping Cart Designer you are trying to install (3.9) is not compatible with the version of Shopping Cart on your system. You must Download and install Shopping Cart Creator 3.9

Any suggestions?
When you speak - You repeat what you already know.
When you listen - You learn.
Oct 17th, 2011 at 08:54 AM
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Phoenix
Registered User
131 posts

FYI: Make sure Shopping Cart Creator (basic) is Uninstalled first.

I forgot I even had that one. <shrug>
When you speak - You repeat what you already know.
When you listen - You learn.
Oct 17th, 2011 at 09:48 AM
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Scott Swedorski
VP of Software Development
0 posts

The error says what the issue is:

"The version of Shopping Cart Designer you are trying to install (3.9) is not compatible with the version of Shopping Cart on your system. You must Download and install Shopping Cart Creator 3.9"

When you download an update, you must update all 4 versions of the products. Designer Basic/Pro and Creator Basic/Pro.
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