SCCP; Inventory Error Message on Upload

User 171044 Photo


Ambassador
64 posts

Hi community. I keep getting an error message when trying to upload SCCP with inventory enabled.

The message begins "There was a problem updating your store inventory. Your shop URL may be invalid....."

The URL as specified in the Inventory configuration dialogue box is accurate!!!! Is this me, a server side issue....any ideas....bit frustrated. Thanks in advance.
User 171044 Photo


Ambassador
64 posts

OK, I have managed to successfully upload the inventory, but definitely not the URL issue. I had some empty categories in the cart. When putting in some dummy products the inventory upload was OK. Does this mean for the inventory to work, you cannot have empty categories??? Will do some more testing and playing around in the meantime. Advice more than welcome. Matt
User 171044 Photo


Ambassador
64 posts

Arghhhhhhh!!!! The error message has returned. The URL details are totally fine. Help!!!!
User 2073552 Photo


Registered User
1,625 posts

I would suggest that you place a ticket with CC Support as no one has answered your question.
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User 187934 Photo


Senior Advisor
20,271 posts

I have lots of empty catagories in my shop. Did you import a csv for your shop?
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User 171044 Photo


Ambassador
64 posts

Hi Eric...I didn't import from a csv, but the problem seems resolved...probably a server-side issue. Thanks in the meantime. Matt

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