Quantities Option Clarification...

User 2224366 Photo


Registered User
10 posts

I have 100 of a certain product. IN SCCPro, under the quantities options, if I select to use a range for the customer to choose from between 1 and 100, and that customer purchases 50, will that "range" automatically change the inventory?

I tried using "let the customer choose" option, but in testing it by entering in 110 when there was only 100, it just defaulted to 1 in the cart, and it wouldn't let the customer know how many were left. I had "show remaining on product page" checked, but the amount available doesn't show up on the check out page. The amount remaining also does not show up under the categories next to the product. It just says the name, short description, price, shows the photo, and the add to cart button.

I have read every article I could find about inventory, but am having a hard time finding an answer for this, and it is not in the PDF.
User 2225676 Photo


Registered User
22 posts

not sure if the is the issue, do you have the Set Field containing the correct amount of inventory then sync your inventory?

I had some issues with inventory early on and if you don't follow the correct sequence it can give you fits.
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User 2224366 Photo


Registered User
10 posts

Thanks Danny.

I'm not to the "fits" stage yet!

I have just started working with SCCPro, and little by little I'm answering some of my own questions.
Yes, I did fill in the stock quantity and hit the inventory sync.

I guess I just need to know the difference between "letting customer choose" and entering the "range", and if the range will automatically update if some product is sold. Why would anyone use the range option? Why not just show the quantity available and let the customer enter in a quantity?

I also found out why some of the products on the category page have a "add to cart" button, and some have "more details" button.

Even though my products don't have options (except for quantity), I found I had to check the "require user to chose an option" in order to get the "view details" button to show. Otherwise, an "add to cart" button would show, and once clicked the product would get added to the cart, but the user would stay on that page, bypassing the product page.

I am also finding that if I have one product with free (zero) shipping, and that is added to the cart along with a few other products with a shipping charge, the total shipping charge is zero. I'm still working on that. I'll search the forum further on that one. I spent hours building a sophisticated parcel post shipping fee schedule according to USPS zones and weights, and it seems to be working so long as I don't have a free shipping item included in the cart. After I get it figured out I will post how I did it, along with how I made the fee schedule by copy/pasting from USPS's site.

I have attached a file to look at, but I don't know if you'll be able to read it or not because I had to shrink it down to 100K.

Thanks for your help!
Sandy
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