Paypal Not Recognizing Sales - Post ID 180208

Registered User
7 posts

I've read through the forums and haven't quite found the answer to a couple of issues! is the shop.

1. I have check Visa and MC as accepted cards in the settings.
2. I have set up Paypal Standard with the Token ID with my clients Paypal info.
3. I have made three test purchases of different products and my Paypal account is charged and I receive an email telling me that payment is made to my clients Paypal account.
4. However, my client doesn't get an email of the transaction and I've gone into her PP account and no purchases/payments are shown.
5. Ironically, in early January, she made a test purchase and received an email with the transaction details, etc., but since then has received nothing.

Suggestions? I've tried calling PP, but they have "inclement weather" (according to the recording) and are only open M-F.

Thanks in advance!


Registered User
7 posts

Just an update. The Paypal forums had this post about delayed email notifications (see attached).
Evidently they are aware of an issue.


Senior Advisor
17,814 posts
Online Now

Thanks for posting that follow up information Mark.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

Here's my S-Drive site with
examples of what can be accomplished in VSD.
Here's my CoffeeCup SCCP Shop with examples of what can be done.
This is a site I built for my work.(RSD)
This is a site I built for use in my job.(HTML Editor)
This is my personnel site used for testing and as an easy way to share photos.(RLM imported to RSD)

Have something to add? We’d love to hear it!
You must have an account to participate. Please Sign In Here, then join the conversation.