Pay Now with PayPal button confusing

User 318771 Photo


Ambassador
13 posts

I have my store setup using standard PayPal as my checkout and I've had several people have issues with the PayPal button (reads Pay "Now with PayPal"). They all assume that they are paying with PayPal and not their credit card. Further more, I have the list of accepted credit cards shown and they all try to click on those images, then call me saying that my store is 'broken' and won't let them pay!

Is there any way to change that PayPal button or at least add some text to inform people that PayPal is just the clearing house and that they don't have to have a PayPal account.

I've looked into the SCDP and can't do anything there either.

If anyone wants to see what I'm talking about, the store is at: http://www.kvimedia.com/shop
Just add something to the cart and go to the checkout.

Thanks in advanced.

PS.. I also can't wait for the coupon code addition either!

Ed

User 345577 Photo


Registered User
373 posts

Hi Ed,

I try to mitigate confusion with a bit of explanatory text. (Hoping that people will actually bother to READ it...)

Looks like this:

http://www.morgus.com/cc_images/checkoutwithpaypal.jpg
User 450665 Photo


Registered User
187 posts

You could also try uploading a custom button of your own design, naming it btn_xpressCheckout.gif to replace the button that is currently displaying.

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