Issues with items in cart - Post ID...

User 2157581 Photo


Registered User
7 posts

Currently if I have 3 products on my site it will say that i have 3 items in the cart "You have 3 items in your cart" . Its listing how many item are in the shop. Not how many items have been selected to be purchased.

And the problem with this is that customers are getting confused as to why there are items in the cart, When they have not selected any.

Aswell is there a way that when you go to the view cart page that only the items selected to be purchased show up. And not the entire inventory.

Thank you
User 117361 Photo


Ambassador
6,076 posts

Are you talking about in preview or online? In preview you will see what you describe, but once your store is published it will all work correctly so that only the items selected will appear in the cart. If you look carefully in preview, there is a warning message about this.
User 187934 Photo


Senior Advisor
20,271 posts

David, If your seeing this on your shop live on the net could you post a link to it so we can all see the same thing?:)
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

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User 364143 Photo


Guest
5,410 posts

david wrobel wrote:
And the problem with this is that customers are getting confused as to why there are items in the cart, When they have not selected any.

Sounds live on the net to me.
CoffeeCup... Yeah, they are the best!
User 117361 Photo


Ambassador
6,076 posts

How do you know that customers are getting confused? Have they contacted you? If so...have they described the problem fully to you? If they are friends, ask them to give specific details...and can we have a link to check this out for ourselves as Eric suggests?

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