Font Size Issues - Post ID 151602

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1,245 posts

BookPublisher wrote:
So I guess it is safe to conclude that there is a problem but no solution other than to accept it.

I think it would more accurate to conclude that Cart Creator pro needs a far better editor as part of the core program. It goes against the overall simplicity of the program to expect users to know html programming to do something as simple as centering text, or insering a logo into their description. Those facilities exist in other Coffeecup programs, so not sure why they don't simply incorporate into Cart Creator.

I cut and paste from HTML editor, but that loses both the centering and the text size in the process, although it does retain the font colour. When I cut and paste from HTML editor into other cart editors, I have no problems at all, with all the formatting and sizes retained. Altering text directly with CC's editor brings up a preview that looks ok, but sometimes a changed font size in the preceding, or following text when the item is uploaded.

The one small thing that I still find really irritating though, is that there is no 'click to enlarge' text under the item image, or even a language independent 'plus' sign, to adise folks there is a bigger picture lurking there. It's little things like that which make (or break) a program.

Time to roll out the improved 'mark two' cart soon guys... :)
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An important step in designing programs is to thoroughly analyze what should be included in a program before the first line of code is entered. I sometime wonder if CoffeeCup skips the analysis stage of development and just starts coding a program without first thinking it through. It is far easier than trying to change things down the line. Sometimes that just doesn't work without a total rewrite of previous code, and sometimes new bugs appear. :/
CoffeeCup... Yeah, they are the best!
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I'm in agreement with the above comments. My concern at this point is how active development is in presenting new features and bug fixes to SCC. I'm not saying all development has stopped but that the priority is now S-Drive.

Coffee Cup's business model requires them to be constantly acquiring new customers since software updates and upgrades are free. As a customer I like receiving upgrades for free, but as a business, this practice would be unsustainable. Coffee Cup therefore needs to be continuously introducing new products and acquiring new customers. Enter S-Drive. A new direction, a new product to acquire new customers (and also the potential for existing customers to pay monthly "hosting" fees).

Which brings me to another concern. Does Coffee Cup plan on integrating virtual product support in SCC by utilizing S-Drive? How would this be implemented? Would there be a monthly fee to store my virtual products within S-Drive?
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A lot of us have no real knowledge of the S drive, other than it is some form of hosting. As it appears to have been clouded in secrecy, I've never even bothered taking it for a test drive,

From my understanding it may eventually form an optional part of Cart Creator, but as to whether S drive will offer extra functions that are depending on the shop owner have S drive, only someone from the Coffeecup team can tell you that.

The pro version is a handy program for those that want a fast checkout cart, with none of the hassles of maintaining a database. It needs a few extra additions to make it suited to a wider range of ventures and hopefully the team will pick on the fact that the sooner those are implemented, the more diverse their potential customer base will become.
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Administrator
1,371 posts

BookPublisher wrote:
I'm in agreement with the above comments. My concern at this point is how active development is in presenting new features and bug fixes to SCC. I'm not saying all development has stopped but that the priority is now S-Drive.

Coffee Cup's business model requires them to be constantly acquiring new customers since software updates and upgrades are free. As a customer I like receiving upgrades for free, but as a business, this practice would be unsustainable. Coffee Cup therefore needs to be continuously introducing new products and acquiring new customers. Enter S-Drive. A new direction, a new product to acquire new customers (and also the potential for existing customers to pay monthly "hosting" fees).

Which brings me to another concern. Does Coffee Cup plan on integrating virtual product support in SCC by utilizing S-Drive? How would this be implemented? Would there be a monthly fee to store my virtual products within S-Drive?

Astute observation, except for one thing. Our priority isn't solely on S-Drive. S-Drive is a product like any other and we will continue to develop our desktop applications with the same fervor we've always had.

To answer your last question, yes. SCC will be able to publish to S-Drive, and yes, there will be a monthly fee associated with that service. The bonus is that since we control the platform, we are able to add extra features and functionality that may not be available on other hosts. This is mainly due to the fact that such a wide variety of server configurations makes it all but impossible to write server-side code that simply works everywhere, especially when it concerns the sensitive data associated with e-commerce. Since we know our configuration inside and out, we can give you more functionality and be confident it will work.

That said, we feel S-Drive will give customers a much higher value then hosting their SCC powered sites elsewhere. We'll certainly be competitive on rates, and as always, continue to provide the stellar support you've come to expect from us.
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Tom wrote:
An important step in designing programs is to thoroughly analyze what should be included in a program before the first line of code is entered.
+1.

A software program can only be as good as its foundation.


You do not need a parachute to skydive. You only need a parachute to skydive twice.
User 544680 Photo


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J. Cornelius wrote:

Our priority isn't solely on S-Drive. S-Drive is a product like any other and we will continue to develop our desktop applications with the same fervor we've always had.


That is good to hear. I was concerned that your other offerings had become less important than the new S-Drive. My primary interest in SCC Pro is the ability to sell virtual products alongside tangible products. I don't know when you plan to implement this and am still a bit concerned how it will be accomplished (whether through S-Drive or otherwise). I guess I'll just have to wait and see.

By the way, I've not had a response to my support ticket regarding the font size issue. Do you (or someone at CC) know if the developers have been able to duplicate the problem?
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VP of Software Development
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BookPublisher wrote:
J. Cornelius wrote:

Our priority isn't solely on S-Drive. S-Drive is a product like any other and we will continue to develop our desktop applications with the same fervor we've always had.


That is good to hear. I was concerned that your other offerings had become less important than the new S-Drive. My primary interest in SCC Pro is the ability to sell virtual products alongside tangible products. I don't know when you plan to implement this and am still a bit concerned how it will be accomplished (whether through S-Drive or otherwise). I guess I'll just have to wait and see.

By the way, I've not had a response to my support ticket regarding the font size issue. Do you (or someone at CC) know if the developers have been able to duplicate the problem?

Sure you did! I replied to you on Saturday at 04:06 PM ;)
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Yes, of course, I saw that. What was I thinking? :D

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