Error while storing data

User 2203808 Photo


Registered User
2 posts

Hi,

I have had a few emails from customers saying they get an error when trying to check out. "Error while storing data: Index file exists, but its contents is not accessible"
Does anyone know what causes this and how to fix it?
User 187934 Photo


Senior Advisor
18,017 posts

Hi David,
It sounds like a permissions issue. Have you or your host made any changes to your .htaccess file or directory permissions for read and write?
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

Here's my S-Drive site with
examples of what can be accomplished in VSD.
http://progrower.coffeecup.com/
Here's my CoffeeCup SCCP Shop with examples of what can be done.
http://progrower.coffeecup.com/shop/
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personnel site used for testing and as an easy way to share photos.(RLM imported to RSD)
http://ericrohloff.com
http://ericrohloff.com/property/

Have something to add? We’d love to hear it!
You must have an account to participate. Please Sign In Here, then join the conversation.