Jo Ann wrote:
I seem to recall this basic conversation once before Shunned. You've mentioned this issue a few times, and others as well.
You're on. Find those 'few times' that I've talked about digital downloads and post links to 'em. That's what this discussion is about.
Once again let me say basically the same thing I said to you last time you insisted that you have all the right in the world to tell your customers anything you want to on what is and is not available to use on a piece of software.
Please provide link to the post in which I used those words, and I'll happily acknowledge my error.
I don't remember adamantly 'insisting' on any such thing, and I'm not usually one to scream about 'rights' on internet fora. But I do agree with the premise. It's a (theoretically) free country, and if I want to discuss a piece of software -- any software -- and what features it has or doesn't have, I'm not prohibited in saying it. Am I?
I find it interesting that many of you rah-rah types enthusiastically jump in when somebody asks a question and often advise something to the effect:
'That feature isn't in the software right now, but they're working on it and it will be available in an upcoming release! Pant, pant...' Then you wonder why people become disenchanted when it doesn't materialize for a couple of years.
Does one have to be an annointed
Ambassador or
Senior Advisor to talk about what features are or are not in the software? If I am insistent on one thing, it's that I will not allow you or anybody else to tell me what I can say to someone outside the forum.
If... <snip> If... <snip> If... <snip>
If you must resort to guessing and making assumptions about what I may have said to someone else not related to this forum, and are basing your 'sage advice' upon that, save your breath.
Next time don't tell your customers something can be done with a program if it can't. Learn a lesson from "your own" mistake here. No one made you tell them that at all. Quit trying to blame others for your own mistakes.
The simple fact of the matter is this: You do not have the slightest clue what I told people in private conversations, and your assumptions are wrong.
For your information, I listened to their needs and built a cart that best fit their description, within the capabilities of the released version at the time. At times, I was asked if a certain feature could be implemented. If I could do it, I did. At the time, it was centered around the difference between SCC & the upcoming, eagerly-awaited SCCP, which had, at various times, been estimated to be released in a general, season-specific timeframe, and eventually came to haunt Scott over his unfortunate, then taunting use of the word "soon."
To put it plainly for you, JoAnn:
AT NO TIME DID I, NOR WOULD I, PROMISE A SPECIFIC DATE FOR THE AVAILABILITY OF ANYTHING. I SIMPLY SHARED THE INFORMATION THAT WAS MADE AVAILABLE ABOUT THE PRODUCT IN THIS FORUM. PERIOD.
In other words, whatever "lesson" was to be learned, was learned with way back then, I acknowledge my "mistake" and it hasn't been repeated. I felt silly for allowing myself to be strung along for so long, but it didn't traumatize me as you seem to assume, and I only point to the SCCP release history, which speaks for itself.
With respect to the digital downloads issue, I only stated facts:
This feature has been requested by several users, in response to solicitations of desired program enhancements
The head-cheese software guy, himself, considers it to be an 'essential' feature that he stated will be added, sometime.
The issue seems to be last officially addressed in the forum in early 2011. (I may have missed a post that referenced it more recently. If I'm wrong on this mea-culpa...)
The last release of SCCP was July of 2011.
The recent direction of CC software development holds little interest for me and I will not be purchasing it.
The rest of my post consisted of opinions, which you may or may disagree with. So be it.
I find it interesting that many of you rah-rah types enthusiastically jump in when somebody asks a question and often advise something to the effect
'That feature isn't in the software right now, but they're working on it and it will be available in an upcoming release.' Then you wonder why people become disenchanted and ask for more information.
