why I can't publish my website - Page...

User 818361 Photo


Registered User
7 posts

Jo Ann, I am using Editor version 12.7 right now and I think that is the current one.
User 38401 Photo


Senior Advisor
10,951 posts

Hmm yep that's the paid version. I would suggest that you first make sure you have the information correctly input into the Website Projects setup so you are actually setup to connect to a website. If you're sure that information is correct (or unable to access that area) I would suggest first that you uninstall the program, redownload the latest version in your products page and install it and try again. If it is still greyed out I would suggest a support ticket so the team can try to help you assess what may be wrong there. Good luck and let us know what happens if you would please. :)
User 818361 Photo


Registered User
7 posts

Jo Ann, thanks. I never thought that the problem might be with the Editor. I thought it was with the FTP program, Coffee Cup's. I think I will follow your advise and unintall/reinstall it. I think I might have to do that with the FTP also in that I may have screwed that one up. Thanks for everything and I will let you know how things turn out.

Smiles,

Kate
User 818361 Photo


Registered User
7 posts

Hi, I'm wondering if the problem with not having ever setup a Website Project? It's been years since I have used the program and there have been many changes since I last used it. If this could be the problem is there something specific that would help me such as a link to setting them up correctly or possible it is in the users guide?

Smiles,

Kate

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