Trying to sign up for paid S Drive...

User 188640 Photo


Registered User
895 posts

I am trying to pay for S Drive and had something weird happen. I chose the Shopkeeper plan at $14.95 and when I got to the next page it showed a Prorate and a negative total amount. I went to the payment page and Put in my info (with the negative amount still showing) and got a message that says I can't check out with a negative balance.

So, how do I get the correct balance to come up?
A Rose is Just a Weed in a Corn Patch!
User 399746 Photo


Sales & Support Manager
416 posts

Thanks for letting us know, Ernie. I'm having our guys look into it now. I'll drop you an email once it gets resolved.
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User 188640 Photo


Registered User
895 posts

Suzanne,

Thanks, I'm about to call it a night but I will check first thing in the morning.
A Rose is Just a Weed in a Corn Patch!
User 188640 Photo


Registered User
895 posts

Suzanne,

I just found the issue has been fixed with the sig up form for S Drive. I'm all set. Thanks.
A Rose is Just a Weed in a Corn Patch!

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