The original designer requested we not bother him for public info (he will bill us for answering questions about the existing account).
But the 'public info' (on who is) doesn't get us to the actual account since we don't have log-in names or passwords. And, we can't do anything about the old site either, like delete all the files from the server.
Now the designer has started the transfer process (for a $65 fee) ?????? We still have no info at all!
He says we should be able to have our host set up the new account.
So – Do I just go to the s-drive acct. > settings and type the xxxx.com name in?
(I need to get some more email info/advice before I try this, though)
By the way, he finally gave us the info for her email account (another invoice $$), but the log-in and password don't work. It's costing a lot of money to get nothing usable from this ....person
Too bad we didn't know about the CC Domains sooner, she just registered a bunch of names a few days before the CC announcement. So we have some alternates if we can't use her existing url, but she really would like to continue using the name she's built her business on.
What a mess.