contributors - Post ID 168820

User 2275984 Photo


Registered User
15 posts

Everytime my brother tries to send a note to the Stream...it gets dunked and drowns and he gets this email:
---------- Forwarded message ----------
From: CoffeeCup Team <notifications@coffeecup.com>
Date: Mon, Oct 17, 2011 at 5:46 PM
Subject: An error occurred on your stream!
To: pdfurno at gmail dot com


Hi,

We were unable to add a post to your stream for the following reasons:

* The email address 'pdfurno at gmail dot com' is not allowed to post to your stream.

Thanks!

The CoffeeCup Team



BUT he is listed as a contributor....www.stjohnswestland.org
User 187934 Photo


Senior Advisor
19,704 posts
Online Now

I changed your post so your brother doesn't get a bunch of spam.;)
What e-mail address is he posting from?:) Is this email in your list of contributors?
pdfurno at gmail dot com
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

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User 2275984 Photo


Registered User
15 posts

THANKS...for the edit...
Yes that is the email he is trying to post from...
he did say that it was a Blind CC post and not a direct to CC post....this am he posted directly and it went through, so I am thinking that the BCC messed it up...but I did not have an issue with a group forward....maybe it's just a "lose screw" behind the keyboard.
User 103173 Photo


VP of Software Development
0 posts

Laura Petersen wrote:
THANKS...for the edit...
Yes that is the email he is trying to post from...
he did say that it was a Blind CC post and not a direct to CC post....this am he posted directly and it went through, so I am thinking that the BCC messed it up...but I did not have an issue with a group forward....maybe it's just a "lose screw" behind the keyboard.


The system is very strict on how data is posted to your Stream. I would make sure he is sending it directly to your Stream in the TO field and make sure that the FROM and REPLY-TO address match whatever address you have set in the contributor settings. You would be amazed at how many times these addresses are different without anyone knowing. ;)
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