RLM menu not visable in most cases...

User 2110067 Photo


Registered User
4 posts

RLM the menu choices in the program do not have text related to what they do, blacked out
also some of the text within the buttons to select a function does not appear unless you click them sometimes,
text is also seems to be out of position making it difficult to determine what the button actually does.
an example of this is the top buttons directly under INDEX no words at all, also I was trying to add text which I found
by accident I didn't know this program did this, see attached,
the short version it is very difficult to read the menu items seems to be text under the buttons
Help please
User 103173 Photo


VP of Software Development
0 posts

This is caused by using a Window's theme that is not compatible with our software. To fix this, you need to adjust your Windows theme back to the standard Windows theme and everything should display correctly. You can find instructions here at http://windows.microsoft.com/en-us/wind … ing-themes on how to do this.

We will have an update shortly that will allow the software to function better with the non-standard Windows themes.
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User 2147626 Photo


Ambassador
2,958 posts

That's happened to me a few times too. Glad to hear there's a fix in the works.
Till then, what I did on my Windows PC was create another user profile. I set one with the theme and most of the software I use. The other I left standard and run CC software and a few other things. Works good. :cool:
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User 122279 Photo


Senior Advisor
14,447 posts

How you were able to help Bob is beyond me. Neither has ha given an URL to the site in question, nor has he mentioned what kind of theme he is using, nor has he produced the attachment he was announcing. :o Magic??
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User 2147626 Photo


Ambassador
2,958 posts

His problem was not with a web site but with the RLM program itself. If you install the wrong theme, well, RLM is not compatible will all windows themes. Many other programs are not compatible. Actually, my theory is that windows themes should be compatible with programs, not the other way around. Anyway, it's basic windows problem. Easily fixed.
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User 2110067 Photo


Registered User
4 posts

Thanks to all
I was using windows classic, plain Jane theme, go figure!
changed theme to windows 7 and changed the background to solid color
guess what, It Worked (so far) all menu items at this time are readable.
LOL I might even be able to figure out how to use this program now.
thanks again
Bob
User 10077 Photo


Senior Advisor
1,095 posts

Inger wrote:
How you were able to help Bob is beyond me. Neither has ha given an URL to the site in question, nor has he mentioned what kind of theme he is using, nor has he produced the attachment he was announcing. :o Magic??

Inger, if I remember correctly, you are on a Mac. Windows allows you to set a theme for the computer which sets a desktop background, the size of windows fonts, the colors of the windows and their backgrounds, etc. Once you have created your theme (or installed one you have downloaded), you can go into your settings and simply switch to a theme and all your settings change according to the theme settings. I don't know if Mac works the same way.
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User 2110067 Photo


Registered User
4 posts

Hey guys
I did send an attachment, not sure why it did not come thru, here it is again.
the problem HAD NOTHING to do with a web site.
Scott was correct diagnosing the problem.
Thanks
Bob
Attachments:

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