Hello - I bought RED when it was announced but struggled with the concept of it, to be honest, owing to the lack of documentation.

I tried again this evening. Am I right in thinking it creates an .html page that you send as an attachment with a program such as Outlook?

With Responsive Email Designer, you can create HTML emails that your users can access on any device, whether it be smartphones, tablets or any modern desktop email client!

However when importing HTML emails for sending with a program like outlook, it tends to strip out many of the styles, so some minor tweaking may be required (specifically for images). For that reason, we recommend using a sending service like MailChimp or Mandrill.

Some of the other great features of Responsive Email Designer include:

• Design custom responsive emails around unique content and your business needs (don't settle for text-based emails anymore).
• Facilitate client interaction and collaboration by demonstrating functional and responsive interactive emails.
• Connect your customer base to your social media and products.
• Complex (and simple) responsive behavior and actions by:
• Resizing the viewport to see what your content looks like at any screen size.
• Adding custom breakpoints for full layout control at any screen size.
• Defining primary responsive actions like column width changes, stacking and more.
• Customizing element properties like font sizes for content driven design adjustments.
• Create bulletproof responsive email newsletters.

If you have not done so yet, we have a bunch of articles now on RED to help you get more familiar with how the software works. Our Quick Start Guide is very helpful when getting started with Responsive Email Designer.

Another great article to read over is How to design a Responsive Email for the Top 10 Email Clients which will help you understand what properties are supported and which are not.

Ok - thanks.

So, is the idea I send an email with Outlook - with the initial message saying something like:

'Hi - have a look at my email by opening the html attachment.'

If you mean by an attachment like you would with a word document or other binary files, I guess that would work. I would not recommend it though.

If you really want to take full use of all the features in RED, you should use a service like MailChimp or Mandrill and let them send the email for you or send the messages within RED using your Mailer Account. This way your customers get the email without having to download something and then manually opening that file.

Hello

When you say:

'If you mean by an attachment like you would with a word document or other binary files, I guess that would work. I would not recommend it though.'

Yes, this is what I assumed would be the only way to do it with Outlook. Is there a different method of integrating a RED responsive email into an Outlook email message? i.e. without using the resulting /html file as an attachment?

Sending directly through Outlook will not work that well because Outlook strips out most of the styles causing all the images to become distorted. Your email will also no longer be responsive. You need to use an ESP or use RED for email delivery if you want your email to look its best.