Unable to login to email server... -...

User 122279 Photo


Senior Advisor
13,085 posts

Eric, do you also receive the mails? I discovered the same thing, that there was a mismatch between the account I was using and the two fields From and Reply to, and that it only happens in Windows, not on a Mac. So I was trying to send mails back and forth between my various addresses, Gmail, Outlook and from my own domain which is at a Norwegian server. The two latter work in that I get the message about the mail being in cyber space, but nothing has arrived yet. Gmail still doesn't work.
Ha en riktig god dag!
Inger, Norway
My new honey site, built with RFF: https://eikweb.com/horgenhonning/
Component sharing for RFF, RBB, RSD and SD: https://eikweb.com/sharing/


User 187934 Photo


Senior Advisor
19,126 posts
Online Now

Yes, I tested all three servers and sent email to all three servers email address and they all came in. Some took a few minutes.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 122279 Photo


Senior Advisor
13,085 posts

Eric and Brian, and any others who have been able to make this work, please make sure the RED log file is enabled (Action - Preferences), then send some mails back and forth between your servers. After that please send the log file to CC support.
Ha en riktig god dag!
Inger, Norway
My new honey site, built with RFF: https://eikweb.com/horgenhonning/
Component sharing for RFF, RBB, RSD and SD: https://eikweb.com/sharing/


User 187934 Photo


Senior Advisor
19,126 posts
Online Now

Done ;)
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 2889309 Photo


Registered User
6 posts

I also got mine to finally work.

I deleted all Accounts, then added one making it the Default and Saving Setup. Filled out the Subject/Preheader/From/Reply-to and clicked OK. Re-opened it and did a Send to ONE address. It went through then I tried a Test List and they also went through. Seems like the only thing different I did was fill out the information and click OK, which closes the screen, then re-open it instead of filling out the info and trying to just hit Send Email.

Lloyd
User 122279 Photo


Senior Advisor
13,085 posts

Which mail service are you using for that account? I did the same, deleted all and have now one gmail, one outlook and one independent one pertaining to my own domain (a Norwegian mail server.) Of the three only the Norwegian one is working fully. Outlook is working to some extent, depending on where I send my mails, and Gmail not at all.

I have tried setting up the 2 step authentication on Gmail, but I must have hit some wrong options, then it hasn't helped so far. I'm now working up to redoing that 2 step thingie and see if I can fix it.
Ha en riktig god dag!
Inger, Norway
My new honey site, built with RFF: https://eikweb.com/horgenhonning/
Component sharing for RFF, RBB, RSD and SD: https://eikweb.com/sharing/


User 122279 Photo


Senior Advisor
13,085 posts

Eventually I've got it working, thanks to Eric. I had turned this 2 step authentication on, but I also had to actually create an 'App password' to be used in RED instead of my own mail account password.
Ha en riktig god dag!
Inger, Norway
My new honey site, built with RFF: https://eikweb.com/horgenhonning/
Component sharing for RFF, RBB, RSD and SD: https://eikweb.com/sharing/


User 187934 Photo


Senior Advisor
19,126 posts
Online Now

Your welcome. It also took me a few minutes to find the app password.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 10077 Photo


Senior Advisor
1,067 posts

Inger wrote:
Brian, I don't quite understand. I have also added a separate email account, and it connects but does not send. In a previous post you said you had used the POP settings, but AFAIK POP is for incoming mail. I have used SMTP settings, for outgoing mail. Which server is it that stops the process, the outgoing mail server that we use, or the incoming server that the recipient uses?
When it comes to Gmail, Outlook, Yahoo etc, we don't have access to any settings, only our own user details.
What is it that you do differently from the rest of us?

I misspoke. I meant I used my SMTP settings for an account that is associated with hosting, not with Gmail, Yahoo, etc.
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