Responsive Email Designer 4.0 errors?...

User 78051 Photo


Registered User
201 posts

Hi there

Have just upgraded to Responsive Email Designer 4.0 and installed. When I run the software I get the following

http://prntscr.com/q10akg and then http://prntscr.com/q10a6i

Cheers
User 122279 Photo


Senior Advisor
13,324 posts
Online Now

Jaimie, which OS and version are you running?
Which version of RED did you have before upgrading?

I myself installed RED 4 on my win10 laptop (no old installation from before), and I have had no problems.

You could try to uninstall RED, reboot and then reinstall (maybe even re-download), and see how that goes. It might be an idea also to pause any anti virus software while downloading and installing (I didn't have to do that).

If you are not able to get RED working, submit a support ticket, giving as much info as possible about your system and what you have tried.
Ha en riktig god dag!
Inger, Norway
This site was made before we were able to create components through the app:
Component sharing for RFF, RBB, RSD and SD: https://eikweb.com/sharing/
My work in progress right now:
Components for the same as above + HTML Editor: https://mock-up.coffeecup.com


User 78051 Photo


Registered User
201 posts

thanks Inger

Will do

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