RED E-mail Question

User 250413 Photo


Registered User
13 posts

Been trying the demo version - love the interface and the ability to edit content however one major question ....

Created the email and exported however once sent it behaves like a standard design meaning no responsiveness in Outlook, Gmail, Windows Phone or Android. Am I missing something on the export? The HTML file it generates is responsive in browsers.

Using Critical Impact to do the testing.
User 103173 Photo


VP of Software Development
0 posts

Hey John

I have not used Critical Impact before. Have you tried with MailChimp or Maindrill? If not, they both have free plans. You might want to give it a test run through them to see if that fixes your issue.

We have a great article to read over How to design a Responsive Email for the Top 10 Email Clients which will help you understand what properties are supported and which are not. :P

After reading the above and you still have issues, post a link to your RED project file and we can look over the settings and see what is going on.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 2273654 Photo


Registered User
747 posts

This is a great tester that I am very happy with using for testing my responsive emails. I do not have any devices to test them with so this is the next best thing.
https://www.responsinator.com/
My CC S-drive site https://workhorsepainting.com

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