Problems opening the app - Post ID...

User 2927668 Photo

Registered User
3 posts

Can anyone help with this issue?

When opening Email Designer I'm asked to log in. When I enter my details I get an error which prevents me from opening the app (see screen grab).

I don't need to use this app regularly so don't need CoffeeCup services to host/deploy the emails - I just need to be able to design them and export code.

I was advised that if I click 'use other account' I could bypass this, but that only leads to a loop bringing me back here.

Hope someone at CC pick this (or my email) up and is able to help.


User 122279 Photo

Senior Advisor
14,466 posts
Online Now

Contact the CC support directly:
The CC users run this forum to help other users.
Ha en riktig god dag!
Inger, Norway

My work in progress:
Components for Site Designer and the HTML Editor:

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