Anyone have this problem with image not loading in Outlook windows or mac and also apple mail? Works in the web version outlook.com

Thanks a million

Yes, I have placed my concerns in the My Support area. Last week I was told the developer was looking into this. I am still waiting the update.

I had purchased the s drive. Images do not show. I am using Mac. I then placed the web address for the image. On my yahoo client the email showed as designed. however when I use my iPhone mail client the images do not show.

Yes, that happens sometimes—desktop Outlook and Apple Mail can block external images (like from an S-drive) for security/privacy reasons, while web Outlook usually loads them fine. Try checking the client’s settings to always download pictures from trusted sources or embed the image instead of linking.

Hi Warren,

If the image is stored on an S-drive (local/shared network drive), most email clients like Outlook (desktop) and Apple Mail won’t display it because the path isn’t publicly accessible on the internet. The web version works because your browser can reach the drive on your network, but external mail clients can’t.

To fix it:

Host the image on a public web server or your email platform’s image library (HTTPS URL).

Update the email’s <img src=""> to point to that hosted URL instead of the S:\ path.

Make sure the link uses absolute HTTPS URLs and not relative or drive-mapped paths.

Email clients need web-accessible links; local/network paths won’t render outside your network.