Hi. When I set up the form to send out a confirmation email and/or a notificiation enail, I get an error that says cannot send email to...... and the form will not submit. Any ideas/

Thanks
Chris

Typo error in the email address?
Is the form hosted with cc SDrive? Or hosted with your hosting service or a third party service
Is your hosting service for email account set up for the latest version of php ?

What version of WFB are you using?

Hi Chris,
That error usually means your form isn’t able to connect to a valid mail server or the “From” address doesn’t match your domain settings. Check the following:

Make sure your SMTP settings (server, port, username, password, and encryption) are correctly configured in your form/email settings.

Use a verified “From” address that matches your domain (e.g., no-reply@yourdomain.com).

If you’re using a web host, ensure mail sending (PHP mail or SMTP) is enabled.

Check your spam folder and email logs to see if messages are being blocked.

If you share which platform or form plugin you’re using, I can suggest the exact fix.

Hey Chris—when a form errors out specifically on “cannot send email to …” and won’t submit, it usually means the mail step is failing and the app blocks the whole submission. Double-check your mail settings first: make sure you’re using the correct SMTP host, port, encryption, and auth, and that the “From” address matches a domain you control with valid SPF/DKIM (many providers reject mail if the from-domain doesn’t align). Try sending a simple test email from the form tool to your own address; if that works, the issue may be with the recipient or a DMARC policy rejecting the message. If your host blocks SMTP ports, switch to your provider’s recommended submission port or use a transactional service (Mailgun/SendGrid/SES) via API. As a quick sanity check, set the form to store submissions locally/database and temporarily disable the confirmation email—if the form then submits, you’ve confirmed it’s purely a mail delivery/config problem.