Can't export - Post ID 283530

User 2918073 Photo

1 post

When I click on the Export button, an Open File dialog box is displayed. I'm expecting a Save dialog.

FWIW, I tried creating an empty .html file to see if I could save "into" it, but the file (and all others) were disabled.

Any help appreciated!
User 10077 Photo

Senior Advisor
1,063 posts

Hi Matt. I understand how that can be confusing. Here is some info that may help.

When you click the export button:
1. It should prompt you to save.
2. A dialogue will then open up where you can select the folder in which you want to export your project. Choose the folder and click the Open button.
3. If you have already exported your project previously, a dialogue will open up to confirm that you are ok with it overwriting your previous export.
4. It will complete the export.

I think what may be throwing you off is the Open button in step 2.
How-To Instructions for Coffeecup Users (tutorials, examples, and downloads) … -users.php

Personal & Specialized Help for Coffeecup Users
Email me at or call 865-687-7698

Have something to add? We’d love to hear it!
You must have an account to participate. Please Sign In Here, then join the conversation.