Anyway to make blank.png reference to...

User 2308478 Photo


Registered User
3 posts

I keep finding a reference to a S-Drive blank.png when I export to the email.html file. And, this isn't anything I added.

Here's the actual code, at line 26 when opened in PSPad with a 'Reformat HTML code' command:

<img style="width:1px; height:0px; max-height:0px; display: block;" src="http://sdrive-storage.s3.amazonaws.com/red-resources/551adef18a0520/00764709/blank.png">

Anyway I can change this to reference a different png on a different server?
User 187934 Photo


Senior Advisor
20,181 posts
Online Now

Hi Lance,
Where is this image being referenced? Is this on a manual exported email?
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 398773 Photo


Registered User
3 posts

Hi Eric
This blank.png is showing up as an attachment when I send emails. Can I just delete it from the html code?
Or how do I stop it showing up, from the email recipients POV it looks rather suspicious
User 103173 Photo


VP of Software Development
0 posts

That image Mark is needed for a Windows Phone 8 hack in order to trigger the layout of the email while it was being downloaded. Without the image, it will sometimes get stuck calculating the email layout. To remove the image, just edit the HTML file after export by removing this line:

<![if !mso]><!-- --><img style="width:1px; height:0px; max-height:0px; display: block;" src="http://sdrive-storage.s3.amazonaws.com/red-resources/551adef18a0520/00764709/blank.png"><!--<![endif]-->

Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 398773 Photo


Registered User
3 posts

Thanks

Windows phone 8 was released back in 2012 and has been superseded by Windows 10.
Is it only for Windows 8? Windows 10 all good?
User 103173 Photo


VP of Software Development
0 posts

mark smith wrote:
Thanks

Windows phone 8 was released back in 2012 and has been superseded by Windows 10.
Is it only for Windows 8? Windows 10 all good?

From our tests, only the Windows 8 phone needed this.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 398773 Photo


Registered User
3 posts

Ok many thanks

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