Unable to Save Error - Post ID 246751

User 2098492 Photo

Registered User
60 posts

When I use [Ctrl] + [S] to save my edits to an HTML document, I get the following error (see image).

"DocumentSaveToFile - Unable to save remote file!"

However, the save actually occurs in spite of this error.
User 103173 Photo

VP of Software Development
0 posts

This can happen even if you are running as an Administrator, and it is caused by Windows very strict security settings.

IMPORTANT: You must follow all 3 Steps if Run as Administrator does not correct the issue (Step 1).

Step 1:
First, configure the shortcut to always run as administrator. Here's how:

1. Right-click the shortcut icon, and click Properties.
2. Click the Compatibility tab.
3. Here, put a check mark by Run This Program as an Administrator.
4. Next, put a check mark next to Run This Program in Compatibility Mode For: and ensure Windows XP Pro Service Pack 3 is selected.
5. Click OK.

In the end your settings should match this:

Step 2:
Set the application as an exception to Windows Data Execution Prevention (DEP) feature. Normally if this is the culprit, you'll get a little bubble along the taskbar notifying you, which will allow you to set the offender as an exception.

Step 3:
One last option that could be the cause of this, and related to the DEP feature, is User Account Controls. This is the large window that appears in Vista asking you to "Allow" or "Deny" access to functions within programs. You can turn this off within your Control Panel > User Accounts window, along the left-hand pane.
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User 2098492 Photo

Registered User
60 posts

Running As Administrator did the trick. I should have thought of that. On Windows 8.1 I have several other programs configured to launch this way due to UAC-related issues (annoyances).

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