I have had absolutely no luck on XP, 7 or Vista replicating these issues. Remember, I have always had blessed computers, so who knows.

What I would suggest you do is go into the Documents\CoffeeCup Software and delete the Themes folder and simply re-install. After you do that, there will only be 4 folders (Default Layouts, HTML5 Layouts, My Themes and Themes). Everything you need is there.

If you are migrating from 12.0 to 12.5, the new version will uninstall the previous version but will leave the documents folder alone. This will give you a blending of the old and new theme structure. That is ok.

The new version also has an improved installer so that it can be installed under a limited user account. Before we could not do that with the Visual Editor. So depending on your configuration, you may have files from the old version in one location and files from the new version in another. Unfortunately we couldn't do much about that.

So my word of advice, when in doubt, just delete it and re-install the software.

Okay.... but... which Themes folder do I delete? Since I do actually have 2 Documents folders
My Documents
Public Documents

My Documents has My Themes, and Public Documents has the Default themes in it. Delete both?

Should I delete the Markup folder from the My Documents one also? or leave that as is? *waits patiently for the email with the new Markup folder in it*

Delete them all!

Remember, when in doubt, format... err... I mean delete.

Ok so I deleted both theme folders (backed them up of course first) and I deleted the Markup folder (backed that up too). Installed fine, no error on the Markup thing, but.... no themes at all show up in the window now lol

EDIT:

Default themes are in the Public Docs CC location Themes folder, but of course all my other ones are gone. Defaults do not show up in the program at all though. I think maybe they are installing to the wrong docs folder?

EDIT AGAIN lol

Markup does show up in the Public docs area folders also. No error so maybe that's where it's supposed to be? Looks like the same exact files as what I downloaded earlier today.

Geeze Jo! When you install the software, are you doing it for All users or just the one user?

I will have to look into this and see if I can replicate it still. Right now this forum thread is all over the place so I have to try and track down what is going on.

All users, ran the installer as Admin also.

Do you have hidden files and folders turned on or off?

Turned on, extensions too, one of the first things I do when I reformat or get a new computer.

It's definitely an install issue, because I moved the Themes folder from the Public docs to the My Docs and it works fine all the themes show up of default and my themes.

BTW, no Themes folder installed at all into the My Docs../cc software/ folder when I installed this last time after deleting the folders. I did forget to mention that in the other post, sorry. Folder was missing completely and I put my themes back into the Pub Docs to see if they would show up and of course none did. Moving them fixed it, but I had to move the entire Themes directory as none was created this last install.

Ok, I have figured this out. If you install the software for "Only Me", everything is placed in your C:\Users\Administrator\Documents\CoffeeCup Software folder. However if you install for "Anyone who uses this computer" everything is installed to C:\Users\Public\Documents\CoffeeCup Software

This creates a problem because when you open the Editor and the go to the themes, none of them will show. I have to copy the files from the Public\Documents\CoffeeCup Software to C:\Users\Administrator\Documents folder for them to appear.

I have logged this with our developers and we should be able to get this fixed first thing Monday. For now, just copy that folder from the paths above and it will fix the issue.

I am also looking into why 2 folders of the same name appear in the \Library\Documents folder as well.

BOY THAT WAS FUN!