Nope, that is where everything is. I think this issue is related to the markup folder problem you had the other day. Just delete the themes folder and then re-install the software as an Administrator.

Ok I think I found the themes but... they are not being read by the program. My copy of Windows 7 has 2 instances of the Documents folder and there is a CoffeeCup Software folder in each of them. The one folder is as described above, but the other one has all the themes in it. Something isn't right here for sure, is there some way I can do a full clean install? I'll save my Project settings if possible, and I don't mind having to redo it if it will get rid of all this nonsense it's causing me. If I uninstall it and run Ccleaner will that do it or do I need to do something else too?

I would just suggest deleting the Documents\CoffeeCup Software\Themes folder and then re-install the software. The folder will then be re-created.

Yeah but I'm also having toolbar issues that I'd like resolved too so a clean install would be nice. My toolbars are not the same as they were after I hit the default choice for them on the menu. My friend has it installed too and we compared screenshots and I have things showing up on mine that he doesn't, and the toolbar that is usually above the server and local tabs for manipulating projects has disappeared and is replaced with some other toolbar I've never seen before that goes to Desktop, Back, Forward and something else on it. I can't manipulate the toolbars back to default at all it doesn't work for me. A bug maybe?

Either way I'd like to get them back to normal if I can? Clean install is not possible?

That is caused by the markup folder problem you had where it was missing. The zip file you downloaded and installed was for the 12.0 version and not 12.5 I will email you the 12.5 folder.

Time to format Jo.

Bah NEVERRRRRRRRRRRRRR!!!! MUHAHAHAHAHAHA! lol

I typed it at least 6 times going to ask you about that file if it's the same version etc. and deleted it that many times thinking you'll think I'm being stupid to ask LOL. Guess I should have asked and risked looking stupid

Are you saying here that the empty folders I posted a pic of in my previous post were containing old themes that were not fit for html5? In a way that might make sense, but why were the empty folders left behind??



Well, I more or less did that on my laptop, not deleted the folder but removed it to another location. But no CC folder was recreated! After I had installed build 400 it wanted me to reboot the machine, and I actually thought it was because folders were to be recreated, but no such thing happened.

I've kicked off a good discussion here, Scott you may have an issue.

I un-installed original version then installed but first time it would only allow install for me only to use, all users were greyed out, it told me to cancel then install as administrator.

I ended up with 2 folders CoffeeCup Software:
users/public
users/keithwjones

The prog was working to keithwjones when themes were in public. public also contained various graphics that had previously been installed. I've copied the themes folder out of public into keithwjones and it works. I'm going to copy rest of contents later.

As you said I only have 5 themes.

I'm thinking a re-install will end up with same result.

Keith

Keith, are you on Vista? I have two Documents folder, one for users/ and one for users/inger, on my Vista laptop. On the Win7 desktop there is only one Documents folder, but two CC folders with similar properties as you have.

Windows7 32 bit

If in Win7 you look at properties of folders you will see that in fact they are in different locations just like Vista although they appear to be in same location.

Keith