HTML Editor Performance Issue - Not Responding/Freezing - Post ID 268285
When this problem first started happening, I thought maybe I needed the newer version of the HTML Editor. So I uninstalled the 12.9 version and installed a trial version of the 14.1 version. This did not resolve the issue. So I went back to the 12.9 version.
Next I thought is was my computer causing the issues. My old computer ran on Windows 7 and was experiencing some performance issues with other programs because it was about 4 years old. I checked online and saw a suggestion to run the HTML editor as the administrator. This helped a little bit, but not much. I decided just to live with the performance issue.
This weekend I bought a new computer. I copied the local files from "My Websites" over to my new computer and downloaded the 12.9 version of the editor from my account. My new computer is much faster than my old computer, but I am still experiencing the performance issue in the HTML editor. So now I know this issue is definitely with the program itself, not my computer.
I tested opening various folders under "My Websites" on both my old and new computer and realized that the problem is mainly with one folder which contains over 5,700 image files. Folders with a little over 1,000 files are a little slow to open, but not that bad. Although there are many files in this one problem folder, the total size of all the files is only about 200 MB. So I think maybe it is the large number of files that is the issue, not necessarily the total file size.
To get around this issue, I decided to create a new folder for additional images for this one area of my website and no longer put any new images in this large problem folder. The new folder appears to be working fine with both opening the folder and copying images to the folder. The other folders with fewer files also still appear to be fine, but now I know I need to be cautious about how many files I store in each folder or I will experience this horrible performance problem!
Have you heard of anyone else experiencing issues with folders containing a large number of files? If so, is this something that you will be correcting in future versions of the HTML editor?
Thanks for your help with looking into this issue!
Probably the easiest fix for your situation would not be to use Projects and simply open the files individually as needed.
Thanks for the tip! Also, I just realized that Comcast put an e-mail from last week offering a deal on the new version of the HTML editor into my spam folder. So I just bought the new version and will upgrade. I know it won't solve the folder issue, but that's o.k. now that I have a workaround!
Thanks again for your help and the great deal on the upgrade!
I would open a support topic for this.
It's easy to overlook something you're not looking for.
Here's my S-Drive site with
examples of what can be accomplished in VSD.
Here's my CoffeeCup SCCP Shop with examples of what can be done.
This is a site I built for my work.(RSD)
This is a site I built for use in my job.(HTML Editor)
This is my personnel site used for testing and as an easy way to share photos.(RLM imported to RSD)
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