HTML Editor Not Pasting - Post ID 219141

User 47216 Photo


Registered User
210 posts

Had to reinstall the HTML Editor due to a hard drive crash.

Got my computer back up and running yesterday and today I noticed I cannot paste into Coffee Cup html editor.

It will not let me past any text at all.....whether it be from and open email or even within the same html document opened up in the editor.

Anyone have an idea?
User 103173 Photo


VP of Software Development
0 posts

Captain Ron wrote:
Had to reinstall the HTML Editor due to a hard drive crash.

Got my computer back up and running yesterday and today I noticed I cannot paste into Coffee Cup html editor.

It will not let me past any text at all.....whether it be from and open email or even within the same html document opened up in the editor.

Anyone have an idea?

That is actually a problem with the OS itself. Microsoft has a fix listed on their website for it here http://support.microsoft.com/kb/309662
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 47216 Photo


Registered User
210 posts

The weird thing is it only happens with CC HTML Editor /.....all other programs copy and paste just fine.

I went to the link above and could not complete the steps because IE is not listed in my add/remove programs list in the control panel. IE is installed but not showing up in that list in order to repair the problem
User 47216 Photo


Registered User
210 posts

Actually just started working again after a restart of PC
User 47216 Photo


Registered User
210 posts

Stopped pasting ability again today.... guess I will open a support ticket

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