Michael Little wrote:
Yes, it is. Even arrogant Microsoft tells you that updates are available and what they are addressing, prior to being installed (assuming you elect you to be notified).
Most people, upon starting the application and being told there's a new version to download, might reasonably expect there's some improvement, not a massive downgrade in functionality. Who would even think you'd remove the transfer activity off the main window of a file transfer application - now that's totally unacceptable.
I don't how you test usability, but here's an idea: try uploading a full installation of Wordpress (around 800 files) and see how you go (imagine you want to see every single file being successfully transferred). See what happens when a single transfer fails that's 6 directory levels deep and try to work out exactly what file and its full path so you can come back to it. A separate window showing errors - files and paths - would be handy, but that's never occurred to anyone.
You could also see how when a single transfer fails, the application reverts back to single-thread transfers permanently, regardless of connection settings. The application has to be closed and restarted to get it to use multiple threads again. That situation has remained for all the years I've used DirectFTP. I download every update in the hope that that's been fixed, not that a key feature has been effectively wiped.
Michael
I know, totally unacceptable right?
Yes, it is. Even arrogant Microsoft tells you that updates are available and what they are addressing, prior to being installed (assuming you elect you to be notified).
Most people, upon starting the application and being told there's a new version to download, might reasonably expect there's some improvement, not a massive downgrade in functionality. Who would even think you'd remove the transfer activity off the main window of a file transfer application - now that's totally unacceptable.
I don't how you test usability, but here's an idea: try uploading a full installation of Wordpress (around 800 files) and see how you go (imagine you want to see every single file being successfully transferred). See what happens when a single transfer fails that's 6 directory levels deep and try to work out exactly what file and its full path so you can come back to it. A separate window showing errors - files and paths - would be handy, but that's never occurred to anyone.
You could also see how when a single transfer fails, the application reverts back to single-thread transfers permanently, regardless of connection settings. The application has to be closed and restarted to get it to use multiple threads again. That situation has remained for all the years I've used DirectFTP. I download every update in the hope that that's been fixed, not that a key feature has been effectively wiped.
Michael
Here in the forums:
http://www.coffeecup.com/forums/news-an … post159340
On our Blog:
http://blog.coffeecup.com/?post=direct- … -available
This was also posted on Facebook and Twitter. That is 4 major locations that we took the time to inform everyone on what was changed. I guess we could raise the prices of our software and start hiring airplans to do sky writting over all major cities to further inform the public. Would the help Michael.
Seriously though, the argument at this point seems pretty petty as we already confirmed that we are going to add an option to dock it. Is there really any need to continue?
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