DirectFTP won't connect to server...

User 2134265 Photo


Registered User
8 posts

DirectFTP won't connect to my ISP's ftp server when another program will. Getting a timeout error. Same settings in each program. Tested by giving DirectFTP permission to communicate for both public and private networks in windows 7 firewall and then by unchecking DirectFTP entirely. Why would DirectFTP be unable to connect when the other program can?
User 38401 Photo


Senior Advisor
10,951 posts

Hiya Ellen,

I would suggest you open a support ticket with CC to discuss this with them. They may require access to your ftp server to check it out and it's not a good idea to post that information here so best to work with them on this issue. Good luck with it.
User 2134265 Photo


Registered User
8 posts

Thanks, Jo Ann. Will do.

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