Connecting to GoDaddy

User 2848163 Photo

Registered User
27 posts

I'm trying to connect to my GoDaddy account with the free FTP to upload my website but it keeps saying that it is having issues connecting. I've tried Passive Mode but it still isn't working. Any other tips?
User 187934 Photo

Senior Advisor
19,665 posts

Hi dria,
Try this. … post241881
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
This is a site I built for use in my job.(HTML Editor)
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
User 10077 Photo

Senior Advisor
1,074 posts

I recently found that some of GoDaddy's data centers have a connectivity issue that is not their fault. The major backbone that supplies that area has an issue. What's a little strange is that web browsing works fine. It only seems to affect FTP.

Call GoDaddy tech support and let them walk you through using your terminal app to do a trace route. You might find that one of the hops between you and the server is not communicating properly.

If this turns out to be the case for you, the workaround is to use a VPN. It will route you into the server a different way.
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