Can't delete some folders from website

User 476560 Photo

Registered User
21 posts

I use the CoffeeCup Direct FTP app exclusively to maintain my sites, but I can't seem to get a folder or its contents deleted. The FTP app performs the delete when I ask it to, but the folder remains. I have tried deleting the files within the folder and that appears to work until I Refresh the display and the folder, subfolders and files remain.
The folder in question is one that I uploaded unintentionally. Its contents are not actually used.
Can someone point me toward an explanation?
I have all the powers associated with the site, by the way.
Marj Weir
User 103173 Photo

VP of Software Development
0 posts

Do you have any hidden files or folders within that folder you want to delete? To find out, go to the View Menu > Show Hidden Files.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 187934 Photo

Senior Advisor
19,554 posts
Online Now

Has the site your trying to delete from been switched from http to https?
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
This is a site I built for use in my job.(HTML Editor)
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)

Have something to add? We’d love to hear it!
You must have an account to participate. Please Sign In Here, then join the conversation.