VSD Won't Launch - Post ID 159107

User 147765 Photo


Registered User
10 posts

I've had this happen twice. Each time, I've had to uninstall, then reinstall VSD to get it to work again.

After I close VSD, and try to open it, I get the following error:

Problem signature:
Problem Event Name: APPCRASH
Application Name: vsd.exe
Application Version: 7.0.23.0
Application Timestamp: 4dbae460
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.17514
Fault Module Timestamp: 4ce7bafa
Exception Code: 0eedfade
Exception Offset: 0000b727
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Any ideas what may be happening?

My machine is running Windows 7 Home Premium SP1 64-bit.

Thanks in advance
Cheers,

Scott Watson
User 103173 Photo


VP of Software Development
0 posts

We first recommend that you download the latest version of Visual Site Designer from our website dated May 5th, 2011. If you are still having problems with this version, please see the steps below.

This can happen even if you are running as an Administrator, and it is caused by Windows very strict security settings.

To fix this, right-click your Visual Site Designer shortcut icon and select Run as Administrator. This should properly launch Visual Site Designer for you. If it does, great! You can continue to launch the program in this way, or you can go a step further and configure the shortcut to always run as administrator. Here's how:

1. Right-click the shortcut icon, and click Properties.
2. Click the Compatibility tab.
3. Here, put a check mark by Run This Program as an Administrator.
4. Next, put a check mark next to Run This Program in Compatibility Mode For: and ensure Windows XP Pro Service Pack 2 is selected.
5. Click OK.


If you continue having problems you may also need to set the application as an exception to Windows Data Execution Prevention (DEP) feature. Normally if this is the culprit, you'll get a little bubble along the taskbar notifying you, which will allow you to set the offender as an exception.

One last option that could be the cause of this, and related to the DEP feature, is User Account Controls. This is the large window that appears in Vista asking you to "Allow" or "Deny" access to functions within programs. You can turn this off within your Control Panel > User Accounts window, along the left-hand pane.

All three options let you control your system exactly how you want and give you full access to do/run anything on the computer.
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User 147765 Photo


Registered User
10 posts

Thanks Scott! Running as Administrator did the trick!

I like Windows 7, but I hate it ... you know?
Cheers,

Scott Watson
User 2288791 Photo


Registered User
2 posts

I have the same problem with Win 7.... the Run As Administrator works for me too.

Thank you
Randall
Team Kingdom Engineers
Randall & Robbie Russell
"Building One Success Story At A Time"
http://www.KingdomEngineers.net
User 453733 Photo


Registered User
1 post

YAY. Have been re-installing multiple times because it was faster than trying to figure out the problem. Finally came here at 3 AM and found a simple answer that works.
Thanks.

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