VSD - FTP Won't work - Post ID 4326

User 109632 Photo


Registered User
32 posts

Hi Nick,

Did you still have the problem (FTP upload) with VSD ?

I encountered exactly the same behaviour! Now I'm working with version 5.83: yesterday, the support team wanted to get my web site credentials in order to find a solution...
Usually, I don't give the keys of my house to unknown people!
After many hours, I think I finally found the answer: now my FTP connection is working again!
User 122279 Photo


Senior Advisor
14,622 posts
Online Now

Hi Gilcor,

Would you mind posting what the solution was? It might help others.
Ha en riktig god dag!
Inger, Norway

My work in progress:
Components for Site Designer and the HTML Editor: https://mock-up.coffeecup.com


User 109632 Photo


Registered User
32 posts

Hi Inger,

I had a quite long mail exchange with CC support, but in short:
My VSD FTP connection was (middle of last year) OK. Unfortunately, I didn't realized "when" it stopped to work!
Looking backward, I think the failure occured with the 5.7 release (october-november 06). Nevermind, for me, it seems to be related with the introduction of a new "installer": Bitrock!

So, if the reasons of the failure aren't clear, the fix I found worked for me:
Without de-installation, install VSD version 5.0: you will NOT be prompted to "uninstall" your current version! (funny no?)
After, if you start (create website) with this version, your FTP connection will work again... (at least it was the case for me!). Another funny point: the look of VSD AND the "Help About" are still saying that the version (5.0) you just installed IS version 5.83 (for me)!!!
So 5.0 installed, but not really "overwrite" version 5.83!

Finally, I re-installed the "real" version 5.83. Two DLLs in the VSD program folder have to be renamed if you want an error free installation: misca.dll and miscb.dll
(I renamed them misca_old.dll and miscb_old.dll)
After this re-install of version 5.83, my FTP connection is working fine!

Hope it can help others: I lost a whole afternoon in trials !!!
User 122279 Photo


Senior Advisor
14,622 posts
Online Now

Thanks for posting the result. I mailed a link to someone who had the same problem, and after she followed the steps you mentioned, her problems were solved too! :)
Ha en riktig god dag!
Inger, Norway

My work in progress:
Components for Site Designer and the HTML Editor: https://mock-up.coffeecup.com


User 103173 Photo


VP of Software Development
0 posts

If you are having upload issues, can you please give this a try. Download http://upload.coffeecup.com/pics/vsd_ftp_fix.zip and run the included batch file. This will manually register a few dll's

Make sure VSD is not running when you do this.
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User 122279 Photo


Senior Advisor
14,622 posts
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Scott, can that fix be used for all versions of VSD or just one or two specific ones?

<off topic> How I do wish that MS had a forum like this one!!!</off topic>
Ha en riktig god dag!
Inger, Norway

My work in progress:
Components for Site Designer and the HTML Editor: https://mock-up.coffeecup.com


User 103173 Photo


VP of Software Development
0 posts

It should work with any that are 5.0 or higher.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 485668 Photo


Registered User
1 post

I'd like to run the batch files, but I'm not sure how to do it. Any help with that? Thanks!
User 109632 Photo


Registered User
32 posts

Hi Ashlyn

First, I haven't test Scott's batchfile, but I don't wonder if it doesn't work.

Ok, when everything is clean, it is quite simple to run a batch file.
You begin to decompress the zip file into a folder of your choice, let's say
C:\VSDfix
Now you can open this folder and simply double click on "Registration.bat" (depending on windows explorer settings, you may not see the .bat extension: it doesn't matter!)
If you do so everything is working very fast, some windows are opening and closing, but you don't see what's on! So I prefer another method when running batch files.

Are you running Windows XP? When yes, then use the start button, and select "Run..." at the bottom of the right column. Type "cmd" (without carrets) and hit the ENTER key in the prompt box.
If you are running Vista, type "cmd" (no "!) and hit the ENTER key in the search box at the Start button.
With both systems, you will get the DOS command window.
Now type "cd \VSDfix" (always without carrets and please use the folder you chose before).
You can see:
c:\VSDfix>
and you should simply type "Registration" (no " !) to launch the batch file.

The problem now is Scott's one: the first line is supposed to copy the dll files to the windows directory.
First, the syntax is wrong. The command
copy wodFtpDLX.dll /windows/system32/
will generate a message "The syntax of the command is incorrect"
because the / (forward slash) should be replaced by a \ (backward slash).
Secondly, not everybody have the OS into \windows !
A lot of people which upgraded from W2000 for example, have \winnt !
So, the correct batch file should look like:
===== start
copy wodFtpDLX.dll %systemroot%\system32\
copy XceedFtp.dll %systemroot%\system32\
REGSVR32 %systemroot%\system32\wodFtpDLX.dll
REGSVR32 %systemroot%\system32\XceedFtp.dll

exit 0
===== end

A last note: you MUST have administrator credentials and rights to run regsvr32 command!
At least, running the correct batch file in the command prompt windows will display an error message If you don't have the appropriate rights!

On my machine, I don't have to run this batch because I already have these files ther and registered.

So let me know if you still have problems!

Good Luck...:)
User 103173 Photo


VP of Software Development
0 posts

These instructions are very out of date with the release of 6.0 Have you tried the latest build yet?
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.

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