Hi, I just upgraded to VSD 7. When I launch the program it opens up with tip of the day but freezes up. I have to shut it down via task manager as it is not responding at all.

I have un-installed and re-installed a couple of times but get the same problem. I'm on windows 7 32 bit.

As suggested in other posts I have tried running as admin and with compatibilty set to xp sp2 and also xp sp3 but so far without success.

I will keep trying but any help appreciated.

Huw

The reason for the lock up is you may be that you are using Large Custom DPI settings. You will need to change this to Normal DPI for the program to work. Here's how:

For Windows XP
Go to your Desktop, right-click it, and select Properties. Next, click the Settings tab and press the Advanced button. You will now see a DPI setting. If it is set to Large/120 DPI, set it to Normal/96. If you'd like to see this process in action, check out this video tutorial: http://www.youtube.com/watch?v=AlhFUMcA … mp;index=0

For Windows Vista
Go to your Desktop, right-click it, and select Personalize. Select Adjust Font Size (DPI), located in the upper left-hand corner of the window. This will display the DPI setting. If it is set to Large/120 DPI, set it to Normal/96 DPI. If you'd like to see this process in action, check out this video tutorial: http://www.youtube.com/watch?v=hqKk-nsa … mp;index=1

For Windows 7
Go to your Desktop, right-click it, and select Personalize. Select Display, located in the lower left-hand corner of the window. Then select Set Custom Text Size (DPI). This displays the DPI setting. If it is set to Large/120 DPI (125%), set it to Normal/96 DPI (100%).

Additionally, some Windows 7 themes change the default fonts to a nonstandard one, causing the issue described here. Change your theme back to the standard Windows 7 theme and see if that helps.

Let us know if this solves the problem. If not, feel free to get back in touch!

Thanks for the extremely fast reply.

This has solved the problem for me. Enjoy your holidays

Huw