Hello

Has anyone had this problem

As soon as I click on the icon to load up Visual Site Designer, Vista gives a box which displays this message.

'Visual Site Designer application has stopped working. Windows is trying to find a solution A problem caused the program to stop working correctly. Windows will close the program and will notify you of a solution.'

I have only just purchased the software.

Any ideas or solutions?

Kind regards
Ian

This can happen even if you are running as an Administrator, and it is caused by Windows very strict security settings.

To fix this, right-click your Visual Site Designer shortcut icon and select Run as Administrator. This should properly launch Visual Site Designer for you. If it does, great! You can continue to launch the program in this way, or you can go a step further and configure the shortcut to always run as administrator. Here's how:

1. Right-click the shortcut icon, and click Properties.
2. Click the Compatibility tab.
3. Here, put a check mark by Run This Program as an Administrator.
4. Next, put a check mark next to Run This Program in Compatibility Mode For: and ensure Windows XP Pro Service Pack 2 is selected.
5. Click OK.


If you continue having problems you may also need to set the application as an exception to Windows Data Execution Prevention (DEP) feature. Normally if this is the culprit, you'll get a little bubble along the taskbar notifying you, which will allow you to set the offender as an exception.

One last option that could be the cause of this, and related to the DEP feature, is User Account Controls. This is the large window that appears in Vista asking you to "Allow" or "Deny" access to functions within programs. You can turn this off within your Control Panel > User Accounts window, along the left-hand pane.

All three options let you control your system exactly how you want and give you full access to do/run anything on the computer.

Thanks

Great! It runs under admin.

Kind regards and thanks for the quick reply.

This worked great for me too. Thanks:)

I had a similar problem with Windows 7: except that I didn't get any visible error message - I would click on the Icon to start VSD and nothing would happen.
In the end I went to my Windows Event Viewer and noticed the error:

Faulting application name: vsd.exe, version: 7.0.11.0, time stamp: 0x4d0b9676
Faulting module name: KERNELBASE.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdaae
Exception code: 0x0eedfade
Fault offset: 0x00009617
Faulting process id: 0x150c
Faulting application start time: 0x01cba2ea8d8619d9
Faulting application path: C:\Program Files\CoffeeCup Software\Visual Site Designer\vsd.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll

Tried the above fix of "Run This Program as an Administrator" and all works fine.

Thanks for posting what your event viewer said. Others may have the same problem and be able to solve it after reading your post.

Ah ha! I knew I'd find this post again! LOL! VERY HELPFUL! I am such an airhead. I found this thread when I first downloaded the upgrade and followed the steps that Scott listed & VSD worked fine. Then, for some reason I changed the settings back to what they were! What is wrong w/me? So then I didn't use VSD for a while & just now tried to open it and it wouldn't run.

So, THANKS AGAIN SCOTT for the helpful info lol!

Luv you guys!

Nice one Scooter.

Scott - perfect answer. Thanks - that was REALLY helpful! Phew!

Hello,

When I try to open it I get "incompatible application". I have Windows 7. I too tried to open using "run as administrator", but it still did not open. Any suggestions?