Trouble with Headers - Post ID 165476

User 507918 Photo


Registered User
25 posts

I'm having trouble with a website that I'm working on for a client. When published, the headers look like there is a duplicate first letter slightly underneath. I can't make it go away. It doesn't show that way in the editing mode, but does when in Preview or Publish.

www.roniandrebekkah.com

Any ideas? I tried making the font smaller, but it still happened. I deleted the text, and reinserted it, and it still happens. You can see it very clearly in the top header, with their names, and again in the next area with their names both at the top of the text, and in their signature. The second two areas are much more subtle, but you can see a couple little black spots before the front letter, and at the top of the capital R's in their names.
Jamie Clark
Clark Digital Arts
User 187934 Photo


Senior Advisor
20,271 posts

I've had this issue and didn't open a support ticket for it. Mine wasn't as apparent as yours. I'll open a support ticket and so should you.:) I can see it in three spots on your page.:(
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 507918 Photo


Registered User
25 posts

Thanks Eric. I know, it's not good. You can actually see it shift every time you refresh the page. It didn't use to do this.
Jamie Clark
Clark Digital Arts
User 271657 Photo


Ambassador
3,816 posts

It looks like there's more than one instance of the image on the page; for the header, there's image_1 and Image_75. I'd go through the Files folder and get rid of anything not needed then upload using the re-synch site.
...or wait til Eric comes back with the answer :lol:
I love deadlines. I like the whooshing sound they make as they fly by. (Douglas Adams)
https://www.callendales.com
User 507918 Photo


Registered User
25 posts

There are tons of duplicate files in the Files directory on my computer, but I have no idea which are there on purpose, and which are not -- for example, I have recurring items on each page such as the headers, etc., and I don't know if VSD needs a copy of each as an image for each page, or if one will do. Can I just delete all the files on my computer under the Website/files directory, and let VSD recreate the directory? It looks like VSD is not deleting the unnecessary files, and creating more each time.
Jamie Clark
Clark Digital Arts
User 271657 Photo


Ambassador
3,816 posts

I use a Firefox add-on (web developer's toolbar) to find the image name/number, then delete it from the Files folder.
A forum member put up a tutorial for clearing oout the folder without messing up your site - I'll have a look for it.
I love deadlines. I like the whooshing sound they make as they fly by. (Douglas Adams)
https://www.callendales.com
User 103173 Photo


VP of Software Development
0 posts

The easiest way to clear out your VSD project is to open your website and do a File > Save AS and then save to a new folder. This will then re-build your website locally with only the needed files. Then on your server, delete all of your files and immediately publish. This will then give you a clean website with no orphaned files.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 187934 Photo


Senior Advisor
20,271 posts

I renamed my files folder on my local machine then renamed the files folder on the server. I republished which did get rid of a lot of unnecessary images when VSD created a new files folder but I'm still seeing the DBL image as Jamie above. When I look at the code VSD is creating two similar images but it is also creating the code for both. So deleting the one image is not an option.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 2260096 Photo


Registered User
5 posts

I am new to the VSD program and a slightly advanced novice. I cannot figure out how to put in a header on the index page without writing in code as in the Edit Header command. I entered a text box but where is the menu to indicate size, color and font? This program is suppose to not require html.
Thanks for any guidance you can provide.
Jane Perri
User 271657 Photo


Ambassador
3,816 posts

RKINA - click the Object Properties button in the top menu bar and that will give you all your options for whatever you have highlighted (including text). :)

Eric - this has to be a first - something has you stumped :lol: (not for long, I'm sure!) :)
I love deadlines. I like the whooshing sound they make as they fly by. (Douglas Adams)
https://www.callendales.com

Have something to add? We’d love to hear it!
You must have an account to participate. Please Sign In Here, then join the conversation.