While my new site was under development I had it published to a dormant site that I own.
After numerous changes and a lot of testing it was starting to look pretty good so I registered a permanent domain and web hosting with Go Daddy.
I then sent the site that I had built to it's new domain at Go Daddy.
When I had the site published on the temporary domain the pages were loading lightning fast, once the files were sent to Go Daddy, the site is glacier slow and frquently locks up.
The problem is repeatable on different computers, both Mac and PC, in different locations and on different servers.
I was on the phone with GD support and they tell me they can't replicate the problem.
I'm at my wit's end, this is a new business site that will be getting magazine attention next week and there's no way that it's useable in it's present condition.
I'm thinking that since I can't legally transfer to another host for 60 days my only recourse is to send the site back over to the old temporary location and post a link on the non-functioning site at GD.
Any other suggestions? - The problem is located at www.wmgodfrey.com
Any input would be greatly appreciated! - Boyd

I'm in central Oregon on the high desert. Not the best place for unlimited bandwidth and about 100 miles from the nearest major fiber optic cable.

I have several sites hosted at GoDaddy and I've never had a problem regardless of whether they were hosted on fixed IP's or not.

I just checked out your site in question and it loads very quickly. I'm guessing that your problem is somewhere in the network between you and the GoDaddy server farm. Keep in mind that if you're addressing your site during "prime hours" network traffic is bottlenecking at some point and your bandwidth is restricted due to traffic. You could be sharing server space with an unusually high trafficked site, so your your share of processing time is limited. You can request they relocate your site to another server but I'd hold off on that until you're sure that's the problem.

If you've been incrementally working on your site, using multiple applications simultaneously and uploading changes regularly using FTP you might want to flush your temp files and possibly increase the size of your swap file just to see if that relieves any of the symptoms.

I'll frequently do a cold boot in the morning,and if I've been intensively working on VSD, Graphics, Conversions, etc, I'll run CCleaner (Crap Cleaner) and a background defragging utility a couple of times a day to keep the drive defragmented and optimized. It also help to have at least 4Gb of RAM minimum if you're routinely multi-tasking on file intensive applications.

That's my story and I'm stickin' to it.

Boyd, please read this: http://www.coffeecup.com/forums/form-bu … post153148

Also, take a look at http://www.coffeecup.com/help/articles/ … h-godaddy/

These posts are about CC Formbuilder, but the problems may pertain to other apps as well.

First contact GoDiddy and use some of that free support you're paying for. They can check the site and logs to see what's causing the site to hang like that. It is even timing out for me. You can request to be moved to a different server, as well.

While you cannot transfer a domain within 60 days of registration, you can point the DNS for that domain to any hosting account of your choice. So switching hosts is not a problem.

Main page loaded within about 30 seconds for me... Seems slower than when I went to it a week or two ago, but can't give a precise time for that loading...

As Tom says, stay on GD and try to get them to resolve it. There have been some pretty drastic changes with how GD is doing business these days. If all else fails, drop GD (and get a refund if possible) and host elsewhere, with a change on your DNS to keep traffic flowing properly.

Good luck.

Thanks all,
I did contact GD support before I posted here and they weren't able to replicate the problem at their end, essentially zero help there.
Mike, this problem wasn't limited to one computer, on one network in one location, I even had tests run from other cities.
I did find out that I'm sharing the space with a couple thousand other sites.
The slow loading was still a problem when I checked it late last night, but it loads much faster (good but not great) this morning at 5:15am when supposedly traffic is relatively light.
Obviously if this is a bottlenecking issue I need to find another hosting outfit. - Boyd

I'd try it again... AND escalate to at least a supervisor level (the higher the better) until they can 'prove' to you satisfactorily, that they can not "replicate' the problem. The first level help desk "techs" are often minimum wage/entry level positions, and they don't really "troubleshoot" problems, but rather follow a script out of their handbook. With problems beyond "I'm not getting my e-mail", you usually have to push past them a level or more, until you get someone who actually knows how to troubleshoot. You also stand a better chance of getting some sort of compensation for the "troubles" that the problem is causing.

Thanks Phil, I'll follow up on that tonight.
I'm presently stuck at my day job. - Boyd

Tom, excuse my ignorance, but how would I do that? - Boyd

When you sign up for hosting anywhere, they will give you 2 name servers to point your domain to. Something like ns.myhostingserver1.com and ns.myhostingserver2.com. If they are not listed in the welcome email, just ask the hosting support what they are.

Offhand, I can't tell you where on GoDiddy you input this information in their proprietary control panel. Support can walk you through those steps, though.

It can take up to 24 hours for the new name servers to propagate throughout the internet but it usually doesn't take that long.

Sharing a server with thousands of other sites is common with big hosts but that shouldn't be a problem unless an account is behaving and using way too much resources for a shared environment.