items not uploading and graphics...

User 2193175 Photo


Registered User
2 posts

Up until this point, I've had no problem with coffeecup. Last week, my website was uploading perfectly. Now I'm receiving error messages after attempting to upload - VSD is set as an allowed exception on the firewall and I've even turned the firewall off, VSD is in passive mode, and all my ftp information is correct.
Part of the website uploads correctly. Some doesn't. I have no knowledge of code and can't determine what the problem is. On the news page, my document link (click on the brochure) does not work. On what is labeled as page 30, my photos don't display. Some of the buttons are messed up on other pages I've created.
In the past, I have had a few things upload out of place. Such as the banner, I uploaded it again on the home page but take a look it on the other pages. I would simply upload again and it would be correct.

www.littlesandy.com

User 103173 Photo


VP of Software Development
0 posts

What I would do here is go to the Publish Menu and select Re-Sync Website. This will re-upload your entire website to your server. That should fix you up.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 2193175 Photo


Registered User
2 posts

I've tried resyncing a few times and it does correct afew things, however, it doesn't correct everything. There are still some issues with photos not displaying. Any ideas other than resyncing that might correct the problem?

Thanks in advance.
User 103173 Photo


VP of Software Development
0 posts

Wilma Johnson wrote:
I've tried resyncing a few times and it does correct afew things, however, it doesn't correct everything. There are still some issues with photos not displaying. Any ideas other than resyncing that might correct the problem?

Thanks in advance.

What I would suggest then is simply delete everything from your server manually and then publish again. That will guarantee all the data is synced correctly.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.

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