Help me publish, please? - Post ID...

User 2138793 Photo


Registered User
4 posts

I made and published my current website (www.shesaidpop.com) using the demo version of Visual Site Designer. Now I've bought and downloaded the non-demo version and made some changes to what my homepage looks like...and can't figure out how to publish it!

The demo version asked me for:
server
login
password
www.

But when I go to publish NOW, it's asking me for:
server
username
password
remote folder

I was hoping I needed to plug in the same info as last time, regardless of the changed wording, but alas, no: when I do that and then test the connection, it says "error: host not found". My domain is hosted at GoDaddy (not CoffeeCup itself, if that makes a difference).

Can anyone tell me what might be wrong? (And explain it in really small words because I'm not very technical-minded?).

I'd really appreciate it.

p.s. When I click "help" in Visual Site Designer itself, it goes kablooey because I don't have Adobe Acrobat. I did TRY to figure this out myself before I came here to bug you guys...just so you know. :P
User 187934 Photo


Senior Advisor
20,271 posts

Remote folder might be
public_html

or

/public_html
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 2138793 Photo


Registered User
4 posts

Thanks, Eric, but I just tried and that's not it. :(

Maybe I'm entering the right info but I need to be adjusting something else? Unchecking "passive mode" or putting something in the "port" box other than 21 (which is what it defaulted to)? I just don't know.
User 187934 Photo


Senior Advisor
20,271 posts

I don't know GoDaddy's FTP settings. What are you entering for sever?
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 271657 Photo


Ambassador
3,816 posts

You could log-in to your Go Daddy account and get the info so you'll know what you need to put in there.
For instance, with my Yahoo acct., the remote folder needs to be left blank; public_html will mess it up :lol:. Just check your acct. to see what your settings should be. ;)
I love deadlines. I like the whooshing sound they make as they fly by. (Douglas Adams)
https://www.callendales.com
User 364143 Photo


Guest
5,410 posts

This what I would do. I would open the program and call GoDaddy support. Tell support you are trying to access your web space using an FTP program and these are the fields you need to populate. If they can't help you, RUN.
CoffeeCup... Yeah, they are the best!
User 104702 Photo


Registered User
293 posts

Hi Meredith,

Would you mind telling me with what 'parameters' you've been logging in with the demo version of VSD to your GoDaddy account? I understand you can't tell me this here, so tell me at jvhulst@xs4all.nl . I'm sure I can help you...

John
John van Hulst
User 104702 Photo


Registered User
293 posts

Hi Meredith,

And you might want to read this message from Scott.. http://www.coffeecup.com/forums/designe … y-servers/

Success, John
John van Hulst
User 104702 Photo


Registered User
293 posts

Hi Meredith,

And if this is the cause of your problem, then I advise you to go and leave GoDaddy. Did you register your domain name (i.e. www.shesaidpop.com ) with GoDaddy? You can always use the Coffeecup S-DRIVE service to upload your website -you get it for free with VSD- and then link the domain name to the Coffeecup S-Drive service. I hope this is not too technical for you....

John
John van Hulst

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