File Save did not work. Links are not...

User 561089 Photo


Registered User
43 posts

I'm trying the simplest of designs right now. Background image. Text box over it. Text link to a pdf file. The pdf link is not being preserved, and neither is the save of the entire document. The text boxes disappear and so do the pdf links. Does anyone know why this would happen?
User 122279 Photo


Senior Advisor
14,622 posts
Online Now

Could it be that you are trying to create the link while the textbox still has a red border? If so, that won't work, and you will see, if you try to create a link and click on 'use link', that the checkmark won't stay.

You have to click once outside the text box in order to let it have a blue border, then creating links and saving them should work.

If I have misunderstood, do post again.
Ha en riktig god dag!
Inger, Norway

My work in progress:
Components for Site Designer and the HTML Editor: https://mock-up.coffeecup.com


User 2489107 Photo


Registered User
162 posts

Hello Jennifer,

There was an older version that had linking problems, I would like to suggest that you first look and make sure that you have the latest build ( 6.06 ), if you are not sure you can select the following options: help> about.

If you do have an outdated version you may want to download the latest version off our website ( http://www.coffeecup.com/help/ ).

User 282670 Photo


Registered User
3,940 posts

Just a friendly note the text must have a red border and be highlighted to make a link.:)





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