Can't Add Files Through Edit Menu

User 445495 Photo


Registered User
7 posts

I am working with version 7 bld 24. I am trying to add graphics and pdf files to be loaded into my site, but VSD will not allow me to do this.

When I click on the Add Files item, the Add files menu opes to the root directory. When I click on the new folder or file icon, nothing happens.

Am I missing something?
User 122279 Photo


Senior Advisor
14,648 posts
Online Now

What should happen is that a dialogue box opens and lets you browse to the file or folder you want to add.

If that doesn't happen, maybe someone else here knows an answer. If not, open a support ticket and get professional help.
Ha en riktig god dag!
Inger, Norway

My work in progress:
Components for Site Designer and the HTML Editor: https://mock-up.coffeecup.com


User 187934 Photo


Senior Advisor
20,271 posts

Click on the "Root"
Now click on the "Add a folder" icon at the bottom left corner of that window.
Now name your folder and then click on the new folder.
Now click on "Add files" icon at the bottom of that window and browse to the files you needed uploaded to your site.:)
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 445495 Photo


Registered User
7 posts

Tried that. The program simply doesn't respond. The dialog box opens and when I click the add folder icon, no new folder appears. Click on the add file and no selection dialog appears.

Any known bugs or incompatabilities?

User 187934 Photo


Senior Advisor
20,271 posts

Try this.
Configure the shortcut to always run as administrator. Here's how:

1. Right-click the shortcut icon, and click Properties.
2. Click the Compatibility tab.
3. Here, put a check mark by Run This Program as an Administrator.
4. Next, put a check mark next to Run This Program in Compatibility Mode For: and ensure Windows XP Pro Service Pack 2 is selected.
5. Click OK.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 445495 Photo


Registered User
7 posts

I am running under Windows XP SP3. No box available for running as admin.
User 187934 Photo


Senior Advisor
20,271 posts

If I recall doesn't XP have an advanced tab or button to click.:)
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 122279 Photo


Senior Advisor
14,648 posts
Online Now

Right clicking a shortcut in XP produces a 'Run as' option where you can specify the user.
Ha en riktig god dag!
Inger, Norway

My work in progress:
Components for Site Designer and the HTML Editor: https://mock-up.coffeecup.com


User 2288833 Photo


Registered User
1 post

ive tried running as admin and also went through the compatibility troubelshooter and "add files" is not functioning. what to do? btw i'm using windows 7
User 122279 Photo


Senior Advisor
14,648 posts
Online Now

While you are trying to add files, is anything on the open page highlighted? If it is, click next to it to remove the highlighting.
Ha en riktig god dag!
Inger, Norway

My work in progress:
Components for Site Designer and the HTML Editor: https://mock-up.coffeecup.com



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