CoffeeCup Logo
CoffeeCup
  • CoffeeCup
    The Team Icon

    The Team

    Meet the masterminds behind the great CoffeeCup software products and services.

    Latest News Icon

    The Latest News

    Check out the scoop about what’s happening around CoffeeCup.

    Our Channels Icon

    Our Channels

    Our Newsletter Icon

    Get Our Newsletter

    Stay in the know with our latest news, specials, and updates by subscribing to our newsletter.

    Contact Us Icon

    Contact Us

    Have a question? Send our team a message and we’ll be happy to steer you in the right direction.

  • Packs

    Developer Pack

    Own everything you would need to create an epic online web presence.

    Sites Pack

    Create stunning websites for businesses & organizations.

    Emails Pack

    Build better performing emails, newsletters, and landing pages.

    Forms Pack

    Make data entry forms that look unique and appealing.

  • Software

    Sites


    Site Designer

    Create websites visually. Drag, drop, click, and slide your way to stunning sites.

    The HTML Editor

    Code connoisseurs will love this award winning code editing app.

    Forms


    Web Form Builder

    A full-service, code-free form development app. Easily build contact forms, surveys, collect payments, capture signatures and more.

    Form Designer

    Craft beautiful forms. This frontend design app gives you 100% controls over every aspect of the form’s styles.

    Emails


    Email Designer

    Build emails, newsletters, and sales notices that match your branding and display nicely and work great across email clients.

    Free Stuff


    Enjoy our free products

    • Free HTML Editor
    • Web Form Builder Lite
    • Free FTP
  • Services

    S-Drive


    One Click Web Hosting

    One-click web hosting. A cozy home for your websites.

    Web Form Hosting

    Hassle-free form hosting. Embed into any website. Track stats and store submissions.

    Plans & Pricing

    You can upgrade, downgrade or cancel your account at any time.

  • Support
    Support Icon

    Support

    Contact our tech support team for any questions regarding your software.

    User Forums Icon

    User Forums

    Stuck on a design challenge? Looking for inspiration? Want to make new webbie friends? Join the community of CoffeeCup fans.

    Video Tutorials Icon

    User Guides

    Watch our growing collection of helpful video tutorials and user guides to learn the skills you’ll need to master the apps.

    User Stories Icon

    Site Designer College

    Site Designer College teaches use how to use our Website Builder software step by step

    Embassy Icon

    Articles

    Here you can find all the articles about web design and software.

    Contact Us Icon

    Contact Us

    Have a question? Send our team a message and we’ll be happy to steer you in the right direction.

  • Store

    Store


    Web Templates

    Enjoy our growing collection of responsive website templates.

    Web Components

    Work smarter, not harder using the giant collection of pre-made, 100% customizable site features.

    Software

    Buy the best Apps for Windows & macOS. Get the right set of tools for your design needs.

    Packs

    Own everything you would need to create an online web presence in our epic value-saving packages.

  • HTML Editor

    Advanced Web Design


    The HTML Editor

    Made for authentic code enthusiasts.

    Free Stuff


    Free HTML Editor

    Get a taste of our award-winning code editor.

  • Shopping Cart Icon
    Profile Icon
    Sign In or Up

Technical Support

We love to hear from the people who use our software! We have a mission when it comes to support: “Be extraordinary!”   If you already use our software and have a question, just go to your Support Room and ask away.

The software is sold as a perpetual license. You only have to pay once and you can use that version for as long as you want. You may re-download your software purchase for up to one year from within your account. At the end of the year period you'll be able to choose to extend the services of your purchase for a small fee. This would unlock the software for an additional year as well as give you access to the growing library of components and templates. Plus you get priority technical support from our software gurus.

If you have used our support before, then you know that we truly go out of our way to make sure your experience is always a positive one.

What our users have to say:

I’ve dealt with a lot of companies and CoffeeCup’s support is by far the best in terms of responsiveness and willingness to find a solution.

Glen H.

Dealing with CoffeeCup Software is always a pleasure. They offer great software, but more importantly, provide outstanding customer support.

Lewis R.

Not a CoffeeCup customer yet?

If you are new to CoffeeCup and have not purchased anything, we will still strive to provide top notch free support to you for our free, trial and lite software. However, please understand that most of the time questions from paying customers will be answered first though.

If you need help getting started, not sure what program to use, or just want to pick our brains, just contact us and we will get you right on track. If you need support please create an account and start asking ahead.

Need help?

If you have any sales related questions, Suzanne (helpme@coffeecup.com) is standing by to answer any and all questions you may have. She will also tell you the weather forecast. Just don't ask what the winning lottery numbers will be, she is determined to keep that a secret.

Here is a bullet point summary of our different programs:


People using our free and trial software get:

  • Our appreciation for finding us and giving it a shot.
  • Free software support when we can (paying customers go first, we hope you understand).

Paying customers get:

  • The awesome software you paid for, of course.
  • To download the software 24/7 up to 30 days following your purchase.
  • Guaranteed free upgrades to the software released within the 30 days following your purchase.
  • Selective free upgrades that include minor improvements.
  • Full access to our user forums where you can talk about web design or share business tips.

Can you see that we love what our users have to say:

I came upon CoffeeCup software back in 1997 and have been a loyal customer ever since. Their customer service is by far the best, and their products and free updates make doing my work a lot easier and a lot more fun. Thanks CoffeeCup - you guys and gals are awesome!

Jud N.

Your service and support have been superb. As a new designer, I don't know what I would have done without your help and support. There were many choices out there for site creation software and I consider myself to be very lucky to have chosen you, as my primary software provider.

Paul N.

Join the ranks of web designers, developers, webmasters, and web entrepreneurs worldwide and order our software today. You’ll be happy you did. :)

Terms and Notices

  • Copyright and Trademark Information
  • End User License Agreement
  • Privacy Policy
  • Terms of Service (TOS)
  • Purchases made through Apple App Store™
  • Technical Support
  • Trial Software Distribution Agreement
  • Website Terms of Use

The Short Story

We started in a real coffee house in 1996 with the HTML Editor. Our philosophy has always been to create web design software and services so you can make better Websites. We are dedicated to helping you with extraordinary support so we can succeed together.

Subscribe to our newsletter

Social


CoffeeCup The Team The Latest News Get Our Newsletter Contact Us
Software Sites Pack Emails Pack Forms Pack Developer Pack
Services S-Drive One Click Hosting Easy File Storage Web Form Hosting Plans & Pricing
Community Support Video Tutorials Embassy User Forums User Stories
Template Store Web Templates Email Templates Form Templates Components
Top Page CoffeeCup Home Page Online Store Web Design Software Get Support Copyright & Legal Privacy Site Map © 2023 CoffeeCup Software, Inc
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.